Daniel Phillips-Fern Email & Phone Number

Düsseldorf, North Rhine-Westphalia, Germany

Düsseldorf, North Rhine-Westphalia, Germany

IXON provide remote access and SaaS solutions within the industrial automation and machine monitoring sector.Responsible for the overall success of IXON Cloud within the UK and Ireland, including:• Business development including cold acquisition, inbound leads, trade shows and events.• Providing technical product demonstrations, on-boarding new customers and acting as first line support for common queries.• Attending and representing IXON at trade shows across the UK, Netherlands and Germany to support wider company goals.• Planning and organising UK related marketing activities to support IXON growth in the UK.• Ensuring CRM tools inc. Salesforce are up to date and accurate.• Ensuring personalised and strong relationships with 250+ UK automation companies to minimise churn.

Redditch

Steatite design and manufacture specialist computer systems.· Understanding complex technical specifications for clients and providing appropriate technical solutions within Steatite's product range.· Leasing with customers, internal stakeholders and the manufacturing team to ensure orders were produced on time, to budget and specification.· Developing business by contacting lapsed customers, qualifying new leads and general account management duties.· External customer visits and presentations to a wide range of technical abilities and levels.

Kineton, Warwickshire

• Supply chain and freight network management. • Project management of production to order across multiple projects at any given time.• Responsible for timely delivery of goods to projects.• Assisting technical director with ad-hoc project support.• Website & portfolio maintenance.• Ensuring a high level of customer service is provided to all of customers.• Problem solving to ensure best outcomes and project delivery. • Implementing business process within SAP Business One.

Coventry, United Kingdom

• Directly assisting category buyer with range planning and maintenance. • Liaising with and maintaining relationships with suppliers to ensure smooth day to day trading. • Responsible for ensuring timely and legal set ups of products, promotions and clearances • Reporting sales to buyer, identifying category trends and suggesting improvement.

Redditch, West Midlands

- Gained Expertise in online trading following a years experience in retail buying.- Assisting the commercial project manager with high profile project launches to push Halfords' digital sales numbers.- Day to day running and management of Halfords eBay store, working cross-functionally and with third parties to maximise potential revenues from the marketplace.- Experience in project launches inc. 3rd party logistics and data integration.

Redditch

• Assistant buyer for a category with yearly turnover of £12million throughout a portfolio of 466 retail stores and online trading platform.• Identifying, analysing and managing new opportunities to further grow a increasingly successful product category.• Liaising with key internal and external stakeholders to ensure the success of new product additions and range reviews, guaranteeing the best product offering for our customers.• Experience in relationship management with a large number of domestic and international suppliers.

Preston, United Kingdom

• Part time position during final year study.• Visiting partner colleges and schools to deliver student experience presentations and talks, further developing public speaking experience.• Giving prospective students campus and facilities tours.• Ad hoc administrative work.

Sheffield, United Kingdom

• Gained a broad range of invaluable corporate experience, spending the majority of placement working among a large and experienced finance team, developing team working abilities.• Assisted with business analysis and ad-hoc projects amongst various departments including financial accounts, product pricing, supply chain management and merchandising, demonstrating my adaptability and understanding of different business functions.• Communicated effectively verbally and electronically to a large team, proving a level of maturity and gaining respect and responsibility from senior staff in a competitive corporate environment.• Worked closely alongside an Enterprise Resource Planning project team from PricewaterhouseCoopers designing and implementing a new multimillion pound ERP system. • Confidently investigated, identified, evaluated and presented improvements to business processes within the new system that senior staff had overlooked, potentially saving the company thousands of pounds in efficiency gains over the next few years.• Met strict deadlines on multiple projects, proving time management and ability to work under pressure is well developed and ready for the challenge of a graduate scheme.• Demonstrated drive and determination to succeed by continually learning new skills quickly and testing myself within a range of different situations.

Preston, United Kingdom

• Part time position during my 2nd year of study at University.• Handled customer calls and solved technical faults with computers, phones, games consoles and home theatre systems, requiring adaptability and quick thinking depending on the fault.• The troubleshooting took place remotely via phone, email and internet, which required me to communicate and listen effectively to customers, whilst avoiding using jargon and dealing with frustrated clients. • Worked in a logical and patient way which aided problem solving skills whilst representing the company in a positive manner and encouraging return custom.• Consistently met call time and fix percentage targets demonstrating an ability to work to a high standard under pressure.

Preston, Lancashire

• In-Store sales at a local Makro shop demonstrating a newly released Armour Home product.• Answering customer queries and taking orders.

Matlock, Derbyshire

• Responsible for the late night running of the department and checking stock rotation was being conducted correctly.• Code checking and stock inventory management to minimise wastage.• Dealing with customer queries and complaints.• General other shop floor duties.

Matlock, Derbyshire

• Suggested for recruitment into this role during my A level studies after displaying high levels of technical knowledge to course tutors throughout my ICT course.• Assisted the Highfields IT department with general day to day administrative duties such as network monitoring, hardware maintenance and general troubleshooting for students and staff. • Learnt how to diagnose and fix hardware problems quickly and efficiently, effectively developing logical thinking and problem solving skills.• Gained the respect of senior staff members quickly by displaying a maturity and professionalism to the way in which I approach work at a young age.

Bachelor Of Arts (Ba), Business & Management, First Class Honors

Activities and Societies: Secretary of Poker Society (2010/11), Social Events Manager for UCLAN Ultimate (Frisbee) Team (2012/13), UCLAN.

Gcse And A Levels, Information Technology