Daniel Pichet

Daniel Pichet Email and Phone Number

Head of Customer Care Center @ Technogroup IT-Service GmbH
hochheim, hessen, germany
Daniel Pichet's Location
Frankfurt Rhine-Main Metropolitan Area, Germany
Daniel Pichet's Contact Details

Daniel Pichet personal email

n/a
About Daniel Pichet

Daniel Pichet is a Head of Customer Care Center at Technogroup IT-Service GmbH. He possess expertise in enterprise software, process improvement, cross functional team leadership, program management, professional services and 10 more skills. He is proficient in Deutsch.

Daniel Pichet's Current Company Details
Technogroup IT-Service GmbH

Technogroup It-Service Gmbh

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Head of Customer Care Center
hochheim, hessen, germany
Website:
technogroup.com
Employees:
141
Daniel Pichet Work Experience Details
  • Technogroup It-Service Gmbh
    Head Of Customer Care Center
    Technogroup It-Service Gmbh Jun 2019 - Present
    Hochheim Am Main, Hesse, Germany
  • Technogroup It-Service Gmbh
    Senior Inside Sales Manager, International Business
    Technogroup It-Service Gmbh Jul 2018 - Present
    Hochheim
  • Cds Gmbh
    Director Of Business Operations
    Cds Gmbh Aug 2003 - Present
    Cds
    As Director of Business Operations at CDS I ensure that the day to day operations are running successfully. For me, that means primarily that our customers are receiving the level of service they expect from our call center and that our customer support employees are provided with all the tools they need to achieve our goal, and that 24/7.Customer satisfaction, process optimization, after sales service and escalation management are key topics for me. We promise a very high level of quality, and I proudly make it my responsibility to deliver it to any organization that wishes to outsource their service center, their technical dispatch (including logistics) or their ticketing system.

Daniel Pichet Skills

Enterprise Software Process Improvement Cross Functional Team Leadership Program Management Professional Services Solution Selling Customer Service Customer Satisfaction Vendor Management Outsourcing It Service Management Team Leadership Account Management Service Delivery Project Management

Daniel Pichet Education Details

Frequently Asked Questions about Daniel Pichet

What company does Daniel Pichet work for?

Daniel Pichet works for Technogroup It-Service Gmbh

What is Daniel Pichet's role at the current company?

Daniel Pichet's current role is Head of Customer Care Center.

What is Daniel Pichet's email address?

Daniel Pichet's email address is dp****@****snet.de

What schools did Daniel Pichet attend?

Daniel Pichet attended Université De Sherbrooke.

What skills is Daniel Pichet known for?

Daniel Pichet has skills like Enterprise Software, Process Improvement, Cross Functional Team Leadership, Program Management, Professional Services, Solution Selling, Customer Service, Customer Satisfaction, Vendor Management, Outsourcing, It Service Management, Team Leadership.

Who are Daniel Pichet's colleagues?

Daniel Pichet's colleagues are Alexandra Beutler, Marcus Mack, Christian Curschmann, Orchan Chouskoglou, Frank Hinkel, Urs Ritter, Stephan Rupprecht.

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