Daniel Prata, Pmp, Semac, M.Eng Email & Phone Number

North Vancouver, British Columbia, Canada

Abbotsford, British Columbia, Canada

Vancouver, Canada Area

• Created procedures to receive repairs, prepared budget, and turn around times keeping the customer in the loop increasing in over 80% client satisfaction. • Supervised a team of 6 members working inside and at customer’s locations in different projects simultaneously.• Analyzed technical procedures, identifying lessons learned from previous similar troubleshooting situations in large hydraulic machinery leading to a 30% decrease in re-work issues. • Coordinated outside service working schedules with customers ensuring project objectives, deliverables, and costs were achieved with a success rate of over 90%. • Improved in 25% the capacity utilization by increasing services process efficiency, reducing the non-billable time.• Ensure that all estimates are handled within a 24-36hr period and the customerhas been given status reports regularly.• Ensure that core product conversions (Char-Lynn, Vickers, etc) are done the sameday provided parts are in.• Ensure that all products and work is performed in a quality manner.• Provide technical support and training to Technicians and Service Writer.• Handle service conflicts and resolve any complaints.• Review current practices and initiate the development of new ones as necessary toreduce costs, encourage growth, and improve efficiency.• Insist upon a clean and safe working environment, both in the shop and theyard. Organize the shop to allow for the efficient flow of repair work as well as easyaccess to all inventories.• Work to maintain a healthy labor charge out and labor recovery percentage.• Ensure all shop equipment is maintained on a regular basis.• Requisition or purchase of needed supplies and materials for the shop andservice.• Hold daily production meetings with Technicians to discuss the workload of theshop.• Manage and participate in the after-hours on-call system.• Provide shop workload status reports at Monday morning meetings.

Vancouver, Canada Area

• Used concepts of project management to increase general productivity by 50% in the first year. • Found opportunities, explored different segments and implemented procedures growing sales by 60%.• Interact with customers over the counter in a courteous manner, in order to identify their needs andsupply the correct part to solve the problem presented.• Answer phone calls and write emails to address any customer concerns, providing a high-level customer service.• Communicate with mechanics and sales representatives pinpointing their needs, establishing andmaintaining cooperative working relationships.• Effectively handle multiple priorities, organize workload and meet deadlines• Order stock from different suppliers and adjust stock levels upon orders arrival, maintaining an organized stock room.

Rio De Janeiro Area, Brazil

• Worked with internal and external stakeholders and clients to update project charter and defined scope.• Created Work Break Down Structure (WBS), prepared deliverable and milestone schedules with client approval.• Implemented a formal change control, logged issues, and tracked project performance against client timeline. • Provided status updates to the team and stakeholders on project progress.• Used waterfall methodology gave the prototype development characteristics of the project. • Worked with internal and external stakeholders and clients to update project charter, defined scope.• Created WBS, prepared deliverable, and milestone schedules all in accordance with the client.• Implemented a formal change control and logged issues.• Tracked project performance against the timeline approved by the client. • Provided status updates to the team and stakeholders on project progress.• Analyzed equipment fabrication drawings, discussed problems, and proposed solutions.• Provided technical support to Procurement and Supply Chain areas, also assisted in the search and qualify new suppliers, in order to ensure correct purchase of equipment. • Acted as an equipment and engineering specialist in rig site operations, addressing client's concerns and inquiries to guarantee high service level.• Generate and controlled demobilization project plan, used MS Project.

Rio De Janeiro Area, Brazil

• Maintained accurate revenue and activity forecasts as well as a precise estimate of personnel and equipment requirements for the upcoming projects. • Created WBS and project management plan including a list of milestones in accordance with the client. • Used agile principles during each well to improving quality and reducing time and costs by 20%.• Followed company service quality standards, HSE, and IT standards, leading by example.• Ensured the quality and completeness of service tickets and client invoices to certify that all jobs were billed in a timely and correct manner reducing the collection period by 40%.• Managed a large team of up to 28 field engineers.• Maintained accurate revenue and activity forecasts as well as a precise estimate of personnel and equipment requirements for the upcoming projects.• Worked directly with the client and other stakeholders.• Crated Work Break Down Structure (WBS) and Project management plan including a list of milestones in accordance with the client.• Obtained final project acceptance and archived project data.• Kept regular contact with all field crews to gauge project execution and acted as a two-way bridge between the field and the top management, guaranteeing effective communication through all levels.• Ensured that operations were conducted in compliance with local laws and client requirements.• Ensured the quality and completeness of service tickets and client invoices to certify that all jobs were billed in a timely and correct manner.• Identified risks, created and updated issue log, assigning responsibility, and owners for all issues and known risks.• Captured lessons learned and incorporated in futures projects.• Tracked quality issues, logged and properly followed up, and closed out.• Organized and presented regular service quality meetings with customers and closed out with clients all service quality issues as soon as possible.

Macaé Area, Brazil

• Configured, installed and operated high technology tools to perform real-time data acquisition and well steering for Chevron development campaign; Project achieved with 100% customer satisfaction• Reported learned lessons monthly, participating actively in the sharing of knowledge initiatives.• Planned and executed all phases of directional drilling projects, both offshore and onshore.• Provided technical support to clients and other crew members at the well site.• Coached and mentored less-experienced Directional Drillers and trainees.• Reported all service quality events and followed up with the maintenance team, in order to seek the root cause and identify possible improvements to operations.• Managed inventory and supplies on the rig site, certifying the minimum equipment necessary to the safety and efficient operation.• Maintained good communication with client representative, rig crew, and field support staff.• Reported learned lessons monthly, participating actively in the sharing of knowledge.• Followed and complied with all service quality, health, safety, and IT company standards.

Rio De Janeiro Area, Brazil

• Wrote rigid pipeline and equipment installation procedures to be installed in offshore campaigns for companies like Shell and Petrobras with 100% client satisfaction.• Qualified new suppliers followed up third parties’ deliverables, performing quality control of manufactured equipment getting all parts on time, and in the budget.• Wrote rigid pipeline and equipment installation procedures to be installed in offshore campaigns.• Requested and analyzed fabrication drawings and followed up equipment manufacturing.• Led by example regarding safety quality, HSE, and IT standards.• Ensured that all operations were conducted in compliance with local laws and client requirements.• Qualified suppliers, oversaw and followed up third parties’ deliverables, assuring quality control of manufactured equipment.• Followed up the on-site offshore pipeline and subsea equipment installation.

Advanced Certificate, Sustainability Studies

Petroleum Engineer, Petroleum Engeneering, A

Industrial Mechanical Engineering, 72