Daniel Prata, Pmp, Semac, M.Eng Email & Phone Number

North Vancouver, British Columbia, Canada

Abbotsford, British Columbia, Canada

Vancouver, Canada Area

• Created procedures to receive repairs, prepared budget, and turn around times keeping the customer in the loop increasing in over 80% client satisfaction.
• Supervised a team of 6 members working inside and at customer’s locations in different projects simultaneously.
• Analyzed technical procedures, identifying lessons learned from previous similar troubleshooting situations in large hydraulic machinery leading to a 30% decrease in re-work issues.
• Coordinated outside service working schedules with customers ensuring project objectives, deliverables, and costs were achieved with a success rate of over 90%.
• Improved in 25% the capacity utilization by increasing services process efficiency, reducing the non-billable time.
• Ensure that all estimates are handled within a 24-36hr period and the customerhas been given status reports regularly.

Vancouver, Canada Area

• Used concepts of project management to increase general productivity by 50% in the first year.
• Found opportunities, explored different segments and implemented procedures growing sales by 60%.
• Interact with customers over the counter in a courteous manner, in order to identify their needs andsupply the correct part to solve the problem presented.
• Answer phone calls and write emails to address any customer concerns, providing a high-level customer service.
• Communicate with mechanics and sales representatives pinpointing their needs, establishing andmaintaining cooperative working relationships.
• Effectively handle multiple priorities, organize workload and meet deadlines

Rio De Janeiro Area, Brazil

• Worked with internal and external stakeholders and clients to update project charter and defined scope.
• Created Work Break Down Structure (WBS), prepared deliverable and milestone schedules with client approval.
• Implemented a formal change control, logged issues, and tracked project performance against client timeline.
• Provided status updates to the team and stakeholders on project progress.
• Used waterfall methodology gave the prototype development characteristics of the project.
• Worked with internal and external stakeholders and clients to update project charter, defined scope.

Rio De Janeiro Area, Brazil

• Maintained accurate revenue and activity forecasts as well as a precise estimate of personnel and equipment requirements for the upcoming projects.
• Created WBS and project management plan including a list of milestones in accordance with the client.
• Used agile principles during each well to improving quality and reducing time and costs by 20%.
• Followed company service quality standards, HSE, and IT standards, leading by example.
• Ensured the quality and completeness of service tickets and client invoices to certify that all jobs were billed in a timely and correct manner reducing the collection period by 40%.
• Managed a large team of up to 28 field engineers.

Macaé Area, Brazil

• Configured, installed and operated high technology tools to perform real-time data acquisition and well steering for Chevron development campaign; Project achieved with 100% customer satisfaction
• Reported learned lessons monthly, participating actively in the sharing of knowledge initiatives.
• Planned and executed all phases of directional drilling projects, both offshore and onshore.
• Provided technical support to clients and other crew members at the well site.
• Coached and mentored less-experienced Directional Drillers and trainees.
• Reported all service quality events and followed up with the maintenance team, in order to seek the root cause and identify possible improvements to operations.

Rio De Janeiro Area, Brazil

• Wrote rigid pipeline and equipment installation procedures to be installed in offshore campaigns for companies like Shell and Petrobras with 100% client satisfaction.
• Qualified new suppliers followed up third parties’ deliverables, performing quality control of manufactured equipment getting all parts on time, and in the budget.
• Wrote rigid pipeline and equipment installation procedures to be installed in offshore campaigns.
• Requested and analyzed fabrication drawings and followed up equipment manufacturing.
• Led by example regarding safety quality, HSE, and IT standards.
• Ensured that all operations were conducted in compliance with local laws and client requirements.

Advanced Certificate, Sustainability Studies

Petroleum Engineer, Petroleum Engeneering, A

Industrial Mechanical Engineering, 72