Platform Engineering: Cultivated expertise as our program's go-to resource for Platform 1 BigBang-based service deployment, hosting, reliability, capacity planning, and platform management.Full stack application development: TypeScript, Apollo GraphQL, ReactJS, InfluxDB.Small Business Innovation Research (SBIR) proposals: Technical reviewer, identified as primary investigator for new BigBang-centered machine learning (MLOps) proposal.Talent acquisition and new program staffing: Technical resume reviews and advisory work for staffing up new DoD contracts in the data science space.

Bringing a new product to the defense market. Architecture, integrations, multi-domain chatbots, large language models (LLMs). Python, GraphQL, PostgreSQL, Kubernetes, TypeScript, React.

- Led the Runtime team in an interdepartmental effort to bring our flagship product from its AWS-first configuration to its first-ever airgapped DoD deployment using docker containers running on a prebaked virtual machine image.- Led rollout of a company-wide centralized logging and SIEM project in support of a critical ATO (Authority to Operate) to enable our flagship product to meet critical DoD compliance requirements. - Led design and delivery of a deeply load-tested and failure-tested shared Kubernetes hosting service for our product teams centering on AWS EKS and Grafana, Prometheus, and Loki for telemetry.

- Stabilized multi-vendor joint integration efforts with hands-on observability leadership and automation of data interchange formats- Data engineering for ML exploration with Python and Go- Engineering and Project management for cross-team platform solutions

Backend web services, ops, and event processing at over half a trillion events daily. Golang, Spark, Kubernetes, AWS, ElasticSearch, Terraform, Kafka, Cassandra, Redis, Splunk.

- AWS-first platform and infrastructure strategy and leadership for fast-growing market leader in chaos engineering- Lambda, Kubernetes, Terraform, CloudFormation, and simpler traditional Linux solutions on a case-by-case basis- Robust automated serverless build and deployment workflows to support multiple engineering teams and products- Low-friction ChatOps solutions to bring operational tooling to where the team is- 24x7 continuous validation of production services with serverless API test tooling- Custom tooling solutions written in Go, Python, and Ruby when off the shelf solutions aren't a fit

Author of the first book to bring an entire toolbox of powerful chat-based automation techniques to programmers everywhere.Digestible examples written in Ruby and provided with full unit tests and go-to-production guidance.

- Piloted Kubernetes research to prepare our clients to move beyond existing VM-oriented hosting solutions.- Led research on serverless technologies in Amazon, Google, and Microsoft cloud environments.- Built out a portable web server environment with Vagrant+Ansible and later Docker Compose in order to shore up a six-month legacy PHP support engagement.- Instrumented client applications and in-house products with industry-leading application performance monitoring, scalable background job processing, and fault detection analytics techniques.- Presented on company's behalf at Southeast Ruby, Dev Space Conference, and Memphis Ruby User Group.

CTO (April 2015 – Present):Leadership and support for:- Product strategy, management, and implementation- Engineering process and knowledge sharing- Project staffing and recruiting- Aiding parent company's portfolio expansion through product and service strategyeCommerce / BI Lead:Delivered online retail storefront and fulfillment solutions customized to fit the business needs of a variety of clients:- Automated shipping rate quotes and shipping label generation- Online payment gateway integration- Cloud-based asset upload and storage- Project estimation- Technical leadership on eCommerce projects in all phases of their consulting lifecycle

Delivering bespoke applications, hosting, and services including:- E-commerce recommendation systems- Mapping and geocoding- Text and email messaging integration- Secured online content and profiles- Community building

Managing and delivering highly scalable mission critical web applications as a consulting developer:- Delivered two Spree eCommerce online stores to improve the market responsiveness of stores with multiple millions in yearly revenue each.- Implementations centering on Ruby on Rails as the core of horizontally scalable high-performance web applications- Configuring and contributing to the open source Spree E-Commerce framework for fully customizable online storefronts and inventory management- Replicated PostgreSQL, MySQL and MS SQL Server datastores- Memcached, Redis, and AMQP for high-availability transaction processing and message queueing- Chef and Ansible for server configuration automation- Cloud/VPS servers on Heroku, Amazon AWS/EC2, Rackspace, and Linode- Raspberry Pi-based lightweight onsite print service solutions- Cloud-hosted label printing solutions for onsite Zebra thermal label printing- Automated continuous testing and deployment of applications- Unit testing with RSpec to maintain quality levels as applications grow and change- Backbone.js for single-page Javascript-based web applications- Agile project management, work planning, and acceptance testing onsite and remotely- Directing implementation and support with clients and remote developers

Bringing cutting edge machine learning models from academia to the enterprise- Python + MongoDB data engineering pipeline

Managing and delivering retail business intelligence (BI) reporting and monitoring solutions integrating mainframe transactional data, line-of-business data warehousing, and marketing campaign data entry and management.- Chair regular corporate BI steering committee bringing together business leadership and IT leadership to set the course for future BI projects and growth.- Architect and implement data consolidation, reporting, and planning functions through MS SQL RDBMS and our BOARD BI platform.- Leading research on just-in-time reporting solutions, application server virtualization, and enterprise collaboration tools using cutting-edge open source languages and libraries.

- Automated over 10,000 pages worth of month-end financial reporting – moved from handwrought Excel to fixed format Crystal using Business Objects XI 3.1. Prevented $1,000,000 in estimated operational losses by successfully delivering solution in Q1 2010.- Created and promoted web-based power users' community in support of the 30,000 licensed SharePoint users at International Paper. Researched and presented to CTO and IT Director on emerging trends in enterprise collaboration.- Delivered a first-in-company distributed sales planning system. Designed and implemented customized SAP - Business Planning/Simulation solutions to forecast payroll bonuses based on sales plans.- Saved $15,000 by designing and implementing a usability enhancement for SAP BW.- Analyzed and enhanced XML data interchange automation for integrating over 50 remote containerboard manufacturing execution systems.

- Identified and fulfilled technology resource needs for a $50 million commercial real estate development company as the sole agent responsible for IT systems.- Improved network accessibility and security for 15-employee network by planning and managing a complete network upgrade from Windows NT Server 4.0 to Server 2003.- Delivered cost-benefit analyses to the owner of the company outlining the results of my vendor selection process for a Blackberry mobile connectivity upgrade.- Guaranteed data consistency and disaster preparedness via instituting nightly Veritas tape backups.

- Delivered a pixel-perfect Crystal report that enabled Alabama police forces to digitize existing paper-based traffic tickets. This improved officer efficiency and thus reduced the burden to taxpayers.- Engineered and delivered a PHP/Apache web application built on a five-server federation of MySQL databases. Provided written analysis with recommendations on improving the system's performance and reliability.- Defended a master's thesis on emerging criminal justice federated search technologies based on the federated database application I implemented.- Increased public safety through implementing and validating traffic accident analytics tools used by state governments nationwide with C++ and Visual Basic desktop applications.