Daniel Prost

Daniel Prost Email and Phone Number

Contract IT position at the Minneapolis VA Health Care System. @ Hopkins, MN, US
Hopkins, MN, US
Daniel Prost's Location
Hopkins, Minnesota, United States, United States
Daniel Prost's Contact Details

Daniel Prost personal email

n/a
About Daniel Prost

Many years of experience supporting users with a large number of services. Including helpdesk services for hardware and application software. Creating and distributing new desktop and laptops for users. Providing support for printers, phone systems, audio visual presentations and mobile devices.Specialties: Server 2003, Server 2008, and Exchange 2010Windows XP, Windows Vista, Windows 7, Windows 8, and Windows 10PC SoftwareMicrosoft Office, Microsoft FrontPage, Microsoft Visio, Microsoft Publisher Abobe Acrobat, Rightfax, CaseWare, Relius and ProsystemFXDesktop publishing softwareQuark Xpress, Adobe Illustrator, Adobe Photoshop, Adobe Indesign and CorelDRAWCompTIA A+ CertificationDCSE Client Softskills Certificaiton (Dell Certified Systems Expert)

Daniel Prost's Current Company Details
Information Sciences Consulting, Inc.

Information Sciences Consulting, Inc.

Contract IT position at the Minneapolis VA Health Care System.
Hopkins, MN, US
Daniel Prost Work Experience Details
  • Information Sciences Consulting, Inc.
    Information Sciences Consulting, Inc.
    Hopkins, Mn, Us
  • Information Sciences Consulting, Inc.
    It Support Analyst
    Information Sciences Consulting, Inc. Feb 2021 - Present
    • Contract IT position at the Minneapolis VA Health Care System.• Windows 10 Desktops & Laptops deployment.• Assisted users with first time logon to computers along with setting up software, medical devices, docking stations, monitors, keyboards & mice, scanners pagers, and printers.• Worked on tickets through Service Now ticketing system.• Assisted with inventory and turn in of IT assets.
  • Ntt Data Services
    Systems Integration Analyst
    Ntt Data Services Apr 2019 - Dec 2020
    Plano, Texas, Us
    • A Windows 10 deployment project at Xcel Energy.• Providing assistance with setting up desktops laptops and tablets after the migration to Windows 10.• Assisting with installing and testing application packages.• Installed docking stations, monitors, keyboards & mice, scanners, and printers • Participating with the testing, planning and implementation of the of the Windows 10 deployment.• Created knowledge base articles for helpdesk database.
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  • Compucom Inc
    Help Desk Support Technician
    Compucom Inc Oct 2017 - Mar 2019
    • Provided remote helpdesk assistance for field technicians for a PC and printer deployment at US Banks Inc.• Remotely assisting end users logon and setup newly deployed Windows 10 PC’s and laptops at Ameriprise Inc.• This involves data transfer, first logon and setup of desktop included docking stations, monitors, keyboard and mice.• Activating Microsoft Office 365, setting up Outlook e-mail account, and proprietary software and web sites • Assisting end user with installing printers, scanners, and other peripherals
  • Corelogic
    Helpdesk Analyst Level 2 - Contractor
    Corelogic Feb 2017 - Aug 2017
    Irvine, Ca, Us
    • First responder level providing support for remote and enterprise users.• Responsible for critical thinking, root-cause analysis, triaging of issues and end user hardware support• Providing support for proprietary software and web sites used by the business as well as Microsoft Office applications.• Provided laptops, desktops, network printers, IP phone equipment.• Responsible for creating and managing user accounts for logging on to Active Directory and proprietary software and web sites
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  • Bms Group
    Desktop Engineer - Contractor
    Bms Group Aug 2016 - Feb 2017
    London, Gb
    • Provided support for local desktop and for Citrix desktop and applications.• Provided support for Microsoft office as well as proprietary software .• Deployed and managed laptops, desktops, network printers, IPhones and IP phone equipment.• Created and managed user, e-mail and Lync accounts through the Active Directory domain.
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  • Gn Resound
    It Support Specialist
    Gn Resound Jul 2013 - May 2016
    Ballerup, Dk
    • Provided IT, Mobile, and printer support from this location and supported remote clients throughout North America.• Worked on client issues for both hardware and software.• This included Microsoft operating systems and Microsoft office as well as proprietary software • Deployed and provided support for laptops, desktops, network printers, IPads, mobile phones and IP phone equipment.• Created and managed user, e-mail and Lync accounts through the Active Directory domain.• Managed IP phone system through Avtex phone System.
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  • Blm Technologies Inc
    Field Technician - Contractor
    Blm Technologies Inc Apr 2013 - Jul 2013
    Plymouth, Mn, Us
    • Provided on location Server, PC, and Printer break fix services in the Minneapolis\St. Paul Metro area.• Diagnosed and serviced HP and Lexmark printers.• Imaged PC's at client location.• Serviced PC's and servers at client location
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  • Cna Insurance
    Onsite Desktop Support – Level 2 - Contractor
    Cna Insurance Nov 2011 - Mar 2013
    Chicago, Illinois, Us
    • Providing IT desktop and printer support for this location and also supporting remote users outside of the office.• Supported Lenovo and Dell desktops and laptops. Xerox printers, Cisco phones, and Blackberrys. • Reimaged machines and installed software through SCCM.• Provided support for Microsoft operating systems, Microsoft Office, Lotus notes and other business applications.• Preforming office setups and setting up audio visual presentations.• Worked with Remedy help desk ticketing system.
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  • Us Bank Corp.
    Helpdesk Support Technician Ii -Contractor
    Us Bank Corp. Mar 2011 - Sep 2011
    • Provided remote level 2 helpdesk assistance through Dameware and Microsoft Remote Desktop for field technicians and end user clients.• Remotely assisted in the installation of Networked printer and PC’s• Pushed application software through Marimba console to end user machines.
  • Cargill
    It Projects Team – Contractor
    Cargill Nov 2010 - Feb 2011
    Wayzata, Minnesota, Us
    • Building machines and pushing software packages through Altiris console.• Worked in level 2 helpdesk support for other hardware and software issues.
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  • Cummins Power Generation
    Desktop Support - Level 2 - Contractor
    Cummins Power Generation Jul 2010 - Oct 2010
    Columbus, Indiana, Us
    • Installing software by connecting to users remotely through remote Microsoft Remote Assistance and Microsoft Remote Desktop as part of a Windows 7 deployment. .• Providing desktop help desk support for other hardware and software issues.
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  • Questar Assessment Inc.
    Desktop Support Analyst - Contractor
    Questar Assessment Inc. Jan 2010 - Jun 2010
    Tampa, Fl, Us
    • Providing desktop helpdesk support for a software issues.• This included installing and providing support for Microsoft Windows XP, Microsoft Office 2003, 2007 and Adobe Acrobat and other software packages.• I was responsible for setup, repair, and diagnosing 500 PC’s and printers in office, class room, production, and remote environments. • Maintained and administrated various PC images on ghost server based on the different hardware sets and department needs
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  • Fico Corp
    Dell Helpdesk Support - Contractor
    Fico Corp Sep 2009 - Dec 2009
    • Working the Arden Hills, MN headquarters of FICO Corp in the Workstation Engineering group• Providing SND and 3RD level helpdesk support. • Writing end user instructions for software packages• Building machines for testing hardware and software.
  • Johnson & Johnson Inc.
    Deployment Specialist - Contractor
    Johnson & Johnson Inc. Dec 2008 - Jun 2009
    • Deployment project working for Johnson & Johnson Inc.As part of a project to deploy XP and Vista on 55,000 laptops and desktop PC’s in North America• A heavy touch process was used to image the desktop and laptops. Transferring user profiles to the newly imaged machines through the Microsoft USMT tool.• Installed and troubleshoot customized application packages for each end user.• Deployed finished machines to end users.• 100% travel
  • Lurie, Llp
    Systems Analyst
    Lurie, Llp May 2005 - Sep 2008
    New York, Ny, Us
    • Added users to network to through Microsoft Active Directory creating network log on and E-mail accounts through Microsoft Exchange 2007. • Installed client operating systems Windows 2000, Windows XP and Vista.Created and installed operating system images for Microsoft SCCM server and Norton Ghost.• Installed, upgraded, and troubleshoot application software including Microsoft Office, Bitlocker, Adobe Acrobat, Rightfax, CaseWare, Relius and ProsystemFX • Supported remote clients through Citrix, Remote Desktop and Sonic VPN• Installed, serviced, and managed the company’s network printers and copiers• Daily network system backup and restores using Symantec Backup• Set up computers with audio visual equipment for presentations and web conferences • Set up user phone numbers and provided support for Blackberry’s and other PDA systems. • Traveled to remote clients to setup wireless routers and printers.
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  • Deluxe Corporation
    Desktop Support - Contractor
    Deluxe Corporation Feb 2005 - May 2005
    Minneapolis, Minnesota, Us
    • Sales Laptop Upgrade Project• Testing and certifying software in the work environment.• Creating test machines that were used for machine image cloning.• Imaging laptops and then transferring user profiles to the newly imaged machines and then packing up the machines for end user delivery.
    View

Daniel Prost Skills

Active Directory Windows 7 Windows Server Servers Networking Windows Xp

Daniel Prost Education Details

  • Dunwoody College Of Technology
    Dunwoody College Of Technology
    Computer Networking Technology
  • Hennepin Technical College
    Hennepin Technical College
    Printing Graphic Arts

Frequently Asked Questions about Daniel Prost

What company does Daniel Prost work for?

Daniel Prost works for Information Sciences Consulting, Inc.

What is Daniel Prost's role at the current company?

Daniel Prost's current role is Contract IT position at the Minneapolis VA Health Care System..

What is Daniel Prost's email address?

Daniel Prost's email address is pr****@****ast.net

What schools did Daniel Prost attend?

Daniel Prost attended Dunwoody College Of Technology, Hennepin Technical College.

What skills is Daniel Prost known for?

Daniel Prost has skills like Active Directory, Windows 7, Windows Server, Servers, Networking, Windows Xp.

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