• Provide exceptional customer service in a fast paced, continuously evolving environment.• Scrutenize records and process documents required for complex Registry of Motor Vehicles transactions.• Maintain up-to-date knowledge of relevant legislation and policies as required.• Exercise a high degree of confidentiality while retrieving and entering sensitive information into various automated systems.

• Frequently respond to and resolve general employee inquiries via phone and email communications.• Draft competency-based selection tools (interview questions, Behaviourally Anchored Rating Scales, reference verification materials, weighted scorecards, etc.) for senior management approval. • Collect, maintain, and process employee data in various spreadsheets and databases• Collaborate with various department heads and HR managers to provide general HR support regarding policy… Show more • Frequently respond to and resolve general employee inquiries via phone and email communications.• Draft competency-based selection tools (interview questions, Behaviourally Anchored Rating Scales, reference verification materials, weighted scorecards, etc.) for senior management approval. • Collect, maintain, and process employee data in various spreadsheets and databases• Collaborate with various department heads and HR managers to provide general HR support regarding policy implementation and employee requirements.• Coordinate and process employee documents while updating and maintaining HRIS database. • Responsible for developing and monitoring policy implementation initiatives including strategic long-term scheduling, coordinating and leading employee information sessions, and individual employee followup. • Develop project status reports for senior management, • Develop various presentations and documents related to employee orientation, training, and general information for distribution. • Experience working with multiple unions and collective agreements in the education sector. Show less

• Responsible for sales and profit projections, including monitoring sales and labour to reach set targets.• General management and supervision of 40+ employees, ensuring compliance with internal policies and procedures.• Lead orientation and general customer service training sessions• Developed and implemented various inventory systems, including training and developing front line employees and supervisors on new store standards.• Develop and maintain various weekly and monthly… Show more • Responsible for sales and profit projections, including monitoring sales and labour to reach set targets.• General management and supervision of 40+ employees, ensuring compliance with internal policies and procedures.• Lead orientation and general customer service training sessions• Developed and implemented various inventory systems, including training and developing front line employees and supervisors on new store standards.• Develop and maintain various weekly and monthly reports. Show less

• Responsible for the day-to-day management of the CBU Students' Union ancillary operations (The PIT Lounge & Caper Convenience), inluding hiring and training employees, inventory and financial management.• Collaborate with various student groups (Pride & Ally Centre, Womens' Centre, Multicultural Hub, Student Food Bank) to organize and execute various events• Facilitate financial sponsorship on behalf of the CBUSU with various organizations in the community

• Oversee day-to-day operations of the restaurant including, but not limited to, cash handling, opening and closing procedures, monitoring labour usage, implementing guest incentive programs, continious employee coaching, and guest recovery.• Act as Brand Ambassador in the community, frequently developing mutually beneficial partnerships and professional relationships.• Experience drafting and posting job ads on various online platforms, planning/executing job fairs, applicant screening… Show more • Oversee day-to-day operations of the restaurant including, but not limited to, cash handling, opening and closing procedures, monitoring labour usage, implementing guest incentive programs, continious employee coaching, and guest recovery.• Act as Brand Ambassador in the community, frequently developing mutually beneficial partnerships and professional relationships.• Experience drafting and posting job ads on various online platforms, planning/executing job fairs, applicant screening and selection.• Onboarding and training new hires• Engage in frequent employee performance management using standardized, brand specific, performance tools.• Develop employee schedules and forecast staffing levels. Show less

• Coordinate daily recruitment efforts including scheduling interviews across multiple offices.• Develop job ads and postings on various online recruitment tools, such as LinkedIn, Indeed, Monster, Kajiji, etc.• Cold-call potential recruites when necessary• General office administration requirements, such as documenting employee sales and processing new hire paperwork.