Strategic Senior Operations Manager with 13+ years of experience in digital transformation, partnership development, and team management. Impact-focused with a strong background in operational management, strategic planning, and process optimization within diverse industries, as evidenced by engineering a performance evaluation framework at CEFINCO, improving departmental accountability and productivity. Committed to strategic growth, technological innovation, and continuous professional development.Accomplishments• Technology Integration: Headed process mapping and control implementation at CEFINCO (2018-2019), optimizing workflow and clarifying team roles, which improved organizational structure and fortified operational weak points. Integrated SAP and developed bespoke project management and warehouse software, improving the market presence of Honeywell and Johnson Controls brands.• Strategic Planning: Positioned Empowerment Academy in the market (2014-2017), exceeding sales goals by 30% and achieving a 100% job placement rate for graduates, underscoring the effectiveness and impact of the academy's courses on student employability.Expertise in:• Process Optimization• Budget Management• Project Management• Risk Assessment• Strategic Planning• Data Analysis• Supply Chain Management• Performance Metrics• ERP Systems• Team Leadership• Quality Control• Inventory Management• Financial Forecasting• Change Management• Contract Negotiation• Compliance Management• Technology Integration• Customer Service• Vendor Relations• Product Development