• Led user experience design and research for nationwide launch of Ascension Rx.• Developed a northstar vision of Ascension Rx in collaboration with c-suite stakeholders.

• Expanded a distributed team of designers and researchers from 6 to 24 in two years.• Led implementation of critical user journeys across seven product teams.• Directed a cross-functional team to implement insights and interventions for instructors and students.• Collaborated with C-suite stakeholders to launch analytics for a platform serving 150+ institutions.• Increased user experience influence by mentoring three team members into leadership roles.

• Established qualitative user research practice with an emerging research team.• Conducted research in behavioral archetypes to model instructor and student behavior.• Led cross-functional teams of design, research, and business partners to launch three products.• Implemented a company-wide design system with software engineers and product management.

Led design and research projects for diverse clients.

• Taught 35 students across three classes on human-centered design while abroad in Florence, Italy.• Planned and led weekly workshops in human-centered design and research.• Translated curriculum requirements into a fourteen-week program to accelerate young designers.• Responsible for logistics and travel of 35 young designers and researchers studying abroad.

• Lead the launch of nationwide healthcare platform, Way to Health, from user experience to design.• Managed team of three to five designers and developers working with over 20 active clients.

• Developed new identity for top 10 institution Duke University and its 14,950 students.• Created environmental and touch experiences to digitally onboard new students for leading universities such as Miami University in Ohio and Duke University.

• Awarded only merit-based graduate teaching position for two years.• Created new courses in design-thinking and branding for 60 students.

• Collaborated with an international team of industrial designers to create retail experiences for one million small business in Latin America.

I was the 2009 Summer Graphic Design Intern at Veer in Calgary, Alberta. Veer is a subdivision of Corbis.