Daniel Burns Email & Phone Number

Danvers, Massachusetts, US

Responsible for the Leadership and Management of the New England Homes for the Deaf, a non-profit organization. The New England Homes for the Deaf operates Long-Term Skilled Nursing, Level IV Long-Term Rest Home and Independent Living Centers and manages three regional Deaf Senior Citizens' Centers in Eastern Massachusetts.

• Lead and direct the overall operations of a 180-bed Skilled Nursing Facility in accordance with customer needs, government regulations and company policies, with a focus on improving quality and customer service while.
• Successfully completed an Office of Inspector General mandated periodic Survey, with a well a well above average score.
• Maintain an excellent working relationship within the medical profession and other health related facilities and organizations through formal working and transfer agreements.
• Oversee Mandatory Managed Care Duties including: Utilization Management for Admissions, Provider and/or Consumer Appeals, and Care Coordination among Providers.
• Lead the Corporate Compliance Program, including review of contractual agreements arranged with outside professionals and organizations to ensure compliance with the facility's policies and procedures, these include.
• Supervise Director of Clinical Services, Business Office Manager, Business Office Coordinator, Director of Admission, Director of Rehabilitation Services, Director of Resident and Family Services, Director of.

Winchester, Mass, US

Nursing Home Administrstor of a FIVE STAR 140 bed Nursing Home located in Woburn, Massachusetts. This is a great Nursing Home with a very good management team and a very strong and seasoned Nursing Management Department.

Plymouth, Massachusetts, US

Develop better operating systems for Nursing Homes and fill in as an Interim Nursing Home Administraror

• Ensure all communities are operated in accordance with the organizational philosophy, standards, policies, and budgets.
• Monitor cost control in both payroll and non-payroll expenses to assure budgetary compliance and successful financial operations.
• Conduct site visits to ensure programs are functioning and meeting operational standards as well as provide immediate hands on feedback and action to meet standards.
• Interview, hire, train, and direct community Administrators and become involved in the hiring and development of department heads who support the Administrator.
• Ensure regulatory compliance to all federal, state and local regulations and laws relating to nursing home administration; guide facilities to operate within established company policies and practices.
• Guide administrators in the preparation/analyses of the financial operating budget and monitor monthly performance; monitor performance and guide key facility management to meet operational goals.

• Conduct Risk Assessments of Skilled Nursing Centers and Assisted Living Facilities.
• Analyze financial opportunities for revenue enhancement and expense control.
• Review Sales and Marketing activities to ensure best practices for success.
• Improve internal policies and procedures for quality care, resident safety and regulatory compliance including memory care.
• Provide Mock Survey training and preparation to Skilled Nursing Centers and Assisted Living Facilities.
• Foster the community’s mission to bring the highest quality care to residents and their families.

• Senior Operations Consultant
• Consult on transformational Performance Improvement initiatives and projects that accelerate the achievement of results in priority areas for Regency Healthcare.
• Develop new Labor Tracking tools to improve the monitoring of labor and to reduce unnecessary overtime for hourly associates.
• Provide recommendations for organizational continuous improvement for significant and measureable improvements in quality, safety, service and efficiency across the healthcare system.
• Create action plans to improve the system for reporting incidents to the state, elopement drills and management of resident records.
• Monitor data on continuous performance and quality improvement activities. Report the status of performance and quality improvement efforts and impact to Skilled Nursing Facility operations.

* Maintain high degree of customer satisfaction and retention through consistent delivery of high quality healthcare services. * Provide leadership for staff and residents including proactively solving problems and resolving issues. In conjunction with regional operations team, develop annual operation and capital budgets. * Meet and exceed budget.

Zanesville, OH, US

* Lead and direct the overall operations of a Skilled Nursing Facility in accordance with customer needs, government regulations and company policies, with a focus on improving quality and customer service while increasing census and improving the quality mix. * Developed a stronger Performance Improvement program that raised the quality of the healthcare.

* Write up Business Plans/Marketing Plans for Healthcare companies to grow their practices. Responsible for overall quality of resulting deliverables. * Review all creative and technical deliverables to ensure all work remains in scope. Create the project plan, task timeline, and operating budget. Track all projects via project management system. * Prepare.

Louisville, KY, US

* Create and implement a marketing strategy for the facility that reflects service opportunities, competition, potential market area changes, and which maximizes census, payer mix and ancillary revenues. * Focus on Customer Service and increasing the quality of care created the highest census in nine years. Consistently had the highest census in the Maine.

• Administer, direct and coordinate all activities of a 130-bed Skilled Nursing Facility, to assure the highest degree of quality of care is consistently provided to the residents. Supervise 9 department heads and 110.
• Conduct, at minimum, one off-shift visit per week (evening, nights and weekends) to the facility to make sure all policies and procedures are being conducted at all times within the facility.
• Responsible for maintaining and growing the census. This is done by maintaining good working relationships with conventional referral sources and cultivating new referral sources such as dentists, chiropractors, pain.
• Put Customer Service first, ensuring that residents and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals’ needs and their right to living in an.
• Turnover of staff was 9.5% in 2007, one of the lowest turnover rates within Golden Living Healthcare. This was done by encouraging a fun, open and supportive environment where people wanted to come to work and work hard.
• Monitor financial reports and information of the center and report and implement corrective action and budgetary constraints as required.