Andrés Daniel Rodríguez Boullosa Email & Phone Number

Tel Aviv-Yafo, Tel Aviv District, Israel

In my role as a Customer Care Specialist, I serve as a tech expert, assisting over 20 customers daily with software and online platform navigation.Strong troubleshooting skills are also fundamental for the position, as it involves the resolution of customers' tech issues.Finally, the job requires a strong sense of empathy and active listening when supporting users sharing personal family history during calls.

Tel Aviv District, Israel

As an English language teacher for adults, my role involves teaching grammar, vocabulary, pronunciation, reading, writing, and listening skills while providing feedback and support. I also assist the sales department with client retention. Building relationships with students and creating a comfortable class atmosphere is key to success. Thanks to my teaching method, I have seen improvement in many students and an increase in class attendance.

Tel Aviv-Yafo, Tel Aviv District, Israel

Working as a high school English teacher requires a unique skill set compared to teaching adults in a private institution. It involves planning lessons, grading assignments, managing the classroom, and communicating with parents and colleagues. Teaching a large class of 40 young students taught me valuable lessons about working under pressure, meeting deadlines, and utilizing limited resources. Successful classroom management techniques, patience with young learners, and strong communication, creativity, flexibility, and passion for education are essential. Despite the demands, it is incredibly rewarding as students develop and grow over time.

Tel Aviv Area, Israel

In my role as a teacher of software application development for children and teenagers, my main objective was to create a positive learning environment and assist them in developing their skills and knowledge in basic technology and computer scienceI gained in-depth product knowledge through rigorous training and played a vital role in the onboarding process, providing orientation, assisting with account setup, delivering training sessions, and providing ongoing feedback. My contribution was instrumental in facilitating student learning and ensuring a positive experience for both students and parents, resulting in high customer retention rates for the company

Tel Aviv Area, Israel

In this role, I was responsible for managing and coordinating tutoring programs. My duties included providing guidance to new African refugee students regarding their educational opportunities in Israel and also recruiting volunteer teachers to be paired with them.I scheduled tutoring sessions, monitored student progress and tutor performance, and evaluated program effectiveness. Being organized, communicative, and using various follow-up tools (phone, email, SMS, and in-person meetings) was essential.The position was highly rewarding as it allowed me to witness the successful attainment of educational objectives by the students and receive their expressions of gratitude."

Uruguay

In this position, my responsibilities went beyond selling the product. I also provided ongoing support to our clients, addressing any issues or concerns they had while participating in the program. To drive sales and revenue, I built relationships with potential, new, and existing customers through sales presentations, product demonstrations, and by answering inquiries.Motivation, resilience, and organizational skills were critical to achieving success in this role. Balancing salesmanship and customer service was essential to ensure revenue growth and maintain high levels of satisfaction among program participants.

World Trade Center Montevideo

As an account manager in the GIS industry, I managed key accounts such as General Electric and Aramco, utilizing my language skills in French, English, and Italian. My responsibilities included building and maintaining business relationships, understanding client needs, addressing concerns, and providing solutions. I also handled purchasing tasks, such as sourcing providers, negotiating payment terms, verifying export paperwork, and ensuring timely follow-up on purchases.

Vaucluse, Provence-Alpes-Côte D'Azur, France

This was my first teaching experience. I taught Spanish to teenagers in a French high school. Though it was challenging, it allowed me to take a step towards my career and develop skills such as lesson planning, assignment grading, classroom management, working under pressure, and communication with parents and colleagues.Seeing my students succeed in the final exam at the end of the day was rewarding and made me understand that I was gifted for this profession.

Montevideo

As a Front Desk Agent, I greeted guests, assisted with check-in/out, managed guest requests and complaints, coordinated with other departments, handled financial transactions, scheduled appointments, and made reservations. As a night auditor, I ensured financial transaction accuracy, audited records, balanced daily revenue, and generated financial reports.Multilingual skills, problem-solving, a positive attitude, and communication skills were crucial in handling stressful situations and addressing customer needs. Detail-oriented and trustworthy traits were also essential as we handle money in this industry. Despite the demands, working in hospitality can be gratifying when we see our clients enjoying their stay.

Zonamerica - Uruguay

As a multilingual travel emergency operator, I provided assistance, support, and guidance to travelers facing emergencies while traveling in French, Spanish, and English. My responsibilities included receiving and responding to emergency calls, assessing situations and providing immediate assistance, coordinating with stakeholders to ensure prompt and appropriate assistance, and providing emotional support.As my first job, it was extremely challenging due to the levels of stress I needed to handle, but it was also incredibly gratifying when we managed to solve the customer's emergency.

Customer Success Manager

Teaching Certificate,, Teaching English As A Second Or Foreign Language/Esl Language Instructor

Master'S Degree In Economic History, Development Economics And International Development

Bachelor'S Degree In International Relations, Political Science And Government

High School Diploma, Foreign Languages And Literature, General