Sr. Area General Manager / Dir. of Food & Nutrition (2009-Present)Oversee operations for 4 hospital locations, encompassing 28 direct reports, 5 supervisors and 260 hourly employees. Maximize return on $22M in annual managed volume through creation and implementation of strategic marketing plans and healthcare system mandates. Demonstrate high level leadership through interaction with senior leadership clients regarding human resources, finance, operations and safety. •Develop and enforce budgets for multiple hospitals and entire district•Oversee recruiting, hiring and training; delegate employees to perform and be accountable•Negotiate favorable contracts with vendors and licensees to secure a diverse and cost effective brand roster•Analyze financial data using financial/accounting tools to identify and address performance trends•Achieved double gold NSF audits (3 straight years) and deficiency free health inspections (7 straight years)•Planned, opened and managed new cancer hospital•Negotiated and opened the first licensed Wolfgang Puck Express location in a healthcare setting•Increased nutritional content satisfaction scores by 37% by implementing new digital menu screens•Received 2011 SVP Special Recognition Award, 2011 Sales Award for Growth, and 2010 Profit AwardRetail Operations Manager (2007-09)Managed retail operations for cafeteria and branded kiosk with combined annual sales over $6M. Directed and communicated with a team of up to seven managers and 70 associates.•Oversaw administration, operations, HR, planning and financial management functions•Clearly defined policies and expectations for staff to align with corporate objectives•Recruited, hired, trained and evaluated employees; provide training and direction•Generated year over year sales increases and exceeded budget goals for all fiscal years•Project managed kiosk construction project and POS installation; subsequently recognized as subject matter expert for five hospitals

•Hired to open new Red Robin store in Atlanta, GA; retained by Ohio Valley RVP to run Beachwood location•Increased profits for high volume Ohio Valley location through increased productivity and reduced expenses

•Damon’s Mentor Restaurant was recognized as Showcase Award winner in 2005•Managed three of Damon’s most successful restaurants in Northeast Ohio