Daniel Calderon's Location
New York City Metropolitan Area, United States, United States
Daniel Calderon's Contact Details
Daniel Calderon work email
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Daniel Calderon personal email
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About Daniel Calderon
Driven and innovative fashion retail industry professional with 10+ years of cumulative experience including assortment and financial planning, product development, and growing key business relationships with global leaders in omnichannel retailing. Passionate about career development, community building, and diversity in the workplace.
Daniel Calderon's Current Company Details
Daniel Calderon Work Experience Details
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Workload Planning SpecialistPandoraNew York, Ny, Us
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Merchandise Manager, Product LicensingGap Inc. May 2023 - PresentSan Francisco, California, Us -
Product Licensing Merchandiser, Strategic AlliancesGap Inc. Jul 2021 - May 2023San Francisco, California, Us• Launched multiple new product categories and subrands in new channels of distribution, ranging from specialty retail to club retail channels, yielding over $200M in sales and exceeding plans• Implemented workflow processes in building new business unit within brand, including cross functional meeting structures and cadences, and building out Airtable platform processes for cross functional workflow optimization• Owned product development processes for the Gap Inc Licensing business, driving seasonal product development throughout the product lifecycle to meet Licensee and Gap Inc specific needs. Accountable for delivering annual licensing goals, ensuring Gap Inc brand guardrailsare adhered to, driving the execution of product development for multiple categories and licenesees, supporting the development of annual and long range strategic plans. Managed seasonal product development, seasonal calendar planning, communication with and to different levels of the organization including brand president and CEO, managing and driving product packaging creation process across all touchpoints, partnering with various functions of Gap Inc for execution, and seasonal hindsighting and strategy setting.
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BuyerUrban Outfitters Nov 2018 - Apr 2020Philadelpia, Pa, Us• Reconfigured product assortments across multiple categories to return key businesses to position of growth and profitability• Developed and lead internal training sessions implementing new purchase order processes and assortment management tools• Spearheaded and lead weekly cross-functional team meetings to align on short and long term priorities, addressing immediate concerns around sales performance and delivery delays, creating an open forum for problem solving and collaboration• Utilized all advanced management training courses offered, ensuring success of direct reports through regular development and training sessions -
Assistant MerchantLevi Strauss & Co. Jan 2015 - Nov 2018San Francisco, California, Us• Oversee Women’s Tops & Outerwear businesses for U.S. Mainline and Outlet stores, achieving over $30M in retail sales.• Identified opportunity to expand on year over year success of Graphics in Outlet channel. Successfully impacted production for following season and grew retail sales by $200K. Laid out strategy for continued growth of department for following year.• Develop and maintain product assortments for both business channels, with an average of 150 styles each season per channel.• Monitor and react to in-season selling by tracking retail sales, unit sales and gross margin dollars.• Establish, grow and maintain productive working relationships with cross functional partners (Planning & Allocation, Global Merchandising, Finished Good Planners, Product Development, Design). -
Merchant CoordinatorLevi Strauss & Co. Nov 2012 - Dec 2014San Francisco, California, Us• Support the US Women’s and Special Sizes Wholesale merchandising team, and its business partners, in day-to-day business operations and key milestone events.• Data entry and database management, including product creation, shipping instruction codes, seasonal pricing, line sheet creation and management and sell-in tool creation. • Sample line management and support, including supporting sales and business partners with sample needs and requests.
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Customer Service Representative 5Wells Fargo Nov 2009 - Nov 2012San Francisco, California, Us• Delivered upon commitment to outstanding customer experience as a member of Prevention Risk Operations, Research & Correspondence team. • Drafted comprehensive and time sensitive written responses for both customers and agency-originated consumer inquires or grievances.• Collected and composed detailed research support to multiple departments within the Bank, including escalations from upper management and bank executives.• Assisted Resolution Team and other internal customers by telephone and/or in writing with escalated inquiries and disputes regarding risk-related policies and procedures. -
Customer Service Representative 4Wells Fargo Oct 2007 - Nov 2009San Francisco, California, Us• Serviced escalated inquiries, complaints, and disputes on the most complex products and/or services from premier customers via telephone and email as member of the Executive Office team. • Communicated and partnered with other internal departments to resolve premier customer issues. • Partnered with lower level staff to provide coaching and assistance with daily department operations.
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Banking Service Specialist 2Wells Fargo Nov 2006 - Oct 2007San Francisco, California, Us• Serviced high volume of both internal and external customer inquiries concerning various risk management programs and actions. • Communicated and partnered with other internal departments to resolve customer issues. • Assisted with the training of new hires.
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Customer Service RepresentativeArthur Beren Shoes Jan 2006 - Nov 2006• Served as first point of contact with inbound customer phone calls regarding assortment of premium footwear product.• Input and processed high volumes of customer merchandise orders received via online, post or phone call.• Assisted with the training of new hires.
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Billing Department SupervisorIpowerweb Inc. Jul 2004 - Sep 2005• Supervised the flow of calls and emails received from customers and ensured prompt assistance with the highest level of customer service. • Logged and tracked daily statistics of calls serviced. • Assisted customers in a supervisory capacity ensuring customer satisfaction. • Assisted with the training of new hires.• Provided consistent feedback to upper management and executives concerning the direction of the department and the performance of employees.
Daniel Calderon Skills
Merchandising
Customer Service
Marketing
Management
Apparel
Social Media
Fashion Buying
Multi Channel Retail
Product Development
Brand Development
Powerpoint
Customer Experience
Business Planning
Denim
Frequently Asked Questions about Daniel Calderon
What company does Daniel Calderon work for?
Daniel Calderon works for Pandora
What is Daniel Calderon's role at the current company?
Daniel Calderon's current role is Workload Planning Specialist.
What is Daniel Calderon's email address?
Daniel Calderon's email address is dc****@****uss.com
What skills is Daniel Calderon known for?
Daniel Calderon has skills like Merchandising, Customer Service, Marketing, Management, Apparel, Social Media, Fashion Buying, Multi Channel Retail, Product Development, Brand Development, Powerpoint, Customer Experience.
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