Daniel P. Reuben Email & Phone Number

New York, NY, US

New York, NY, US

 Provided costing and pricing for over 2K cases as the team casework lead. Prepared and presented financials of over 200 high capital cases to leadership to receive authority to quote. Significantly improved case turnaround cycle time from 7 to 2 business days. Updated outdated Non-Recurring Cost models leading to a 15% cost reduction for ethernet and.

Bedminster, NJ

 Filed over $1B in revenue to the FCC for the Federal Universal Service Fund (FUSF) program. Spearheaded several process improvement projects leading to $36K in estimated annual savings by utilizing SQL, Power BI, and VBA. Earned an Above and Beyond award in recognition of automation efforts. Selected to the MEC (Mechanization/Efficiency/Collaboration).

Bedminster, New Jersey

 Streamlined processes by automating complex monthly State Universal Service Fund (SUSF) reports, bringing days of work down to just minutes resulting in $60K estimated annual savings. Headed quarterly and annual Form 499 federal reporting to the FCC for the FUSF. Accuracy in reporting and projections was critical to the company as any errors could lead.

Bedminster, NJ

 Managed 62 PCG accounts. Directed the implementation of several large projects for customers worldwide that are multi-million dollar billers. Built relationships with customers, sales, and team members while being a leader in technical product knowledge. Attained a Client Support Specialist survey average score of 9.89/10 and Net Promoter Score of.

Bedminster, NJ

 Success in this role led to a promotion to Client Support Specialist after one year. Increased client support from 10 to 24 PCG accounts in three months. Completed rigorous two-month long IP Training program.

Bedminster, NJ

 Project based internship offered to highly qualified students with the potential to become future leaders in AT&T and the business community. Supported a global Request for Information initiative with telecommunications carriers to determine capabilities that support AT&T’s product expansion outside the U.S. Conducted an in-depth analysis of requests.

Ithaca, New York

 Responsible for various projects that involved data processing, analysis, communication, and expense control. Helped the organization save time and reduce expenses by identifying and eliminating unnecessary procedures, further implementing improvements. Developed, maintained, and trained managers on how to use pivot tables in Microsoft Excel to improve.

Master Of Business Administration

Bachelor Of Science (B.S.), Business Administration And Management