Manager, Communications Help Desk
Randolph Afb, Tx, Us
• Expertly led 12 personnel in performing cyber maintenance for 7.7K personnel • Collected, tracked, and reported key equipment status in delivery 24/365 surveillance of $470M infrastructure to Director, Pacific Air Force • Effectively managed ongoing operation, security, and maintenance of contiguous Secure Internet Protocol Routing (SIPR), Non-secure Internet Protocol Routing (NIPR), Sensitive Compartmented Information (SCI), and complex wide area network (WAN) environments in support of 7.7K personnel • Analyzed IT management needs, ensured spare parts, supplies, and operating essentials were on hand• Applied IT security principles, methods, and security products to protect and maintain the availability, integrity, confidentiality, and accountability of information system resources and information processed on vital networks