Daniel Rhoads Email and Phone Number
**Objective**Dedicated and driven professional actively pursuing a career in Cyber Security and IT. With an active security clearance and current position at Wright-Patterson Air Force Base, I bring a unique blend of technical expertise, strategic thinking, and commitment to excellence.**Professional Background**I am currently enhancing my skills and knowledge in Cyber Security and IT, aiming to advance in this dynamic and critical field. My role at Wright-Patterson Air Force Base has equipped me with hands-on experience and a thorough understanding of security protocols and IT infrastructure. This environment has sharpened my ability to manage and secure sensitive information effectively.**Personal Attributes**I am passionate about continuous learning and professional growth. This passion drives my disciplined and determined approach to achieving success and providing for my family. I thrive on challenges and enjoy solving complex problems, which fuels my enthusiasm for Cyber Security.**Personal Interests**In my personal time, I cherish moments with my wife. We enjoy exploring new places, trying out different cuisines, and engaging in outdoor activities together. Our shared experiences and quality time strengthen our bond and provide a balanced and fulfilling life outside of work.
Dni (Delaware Nation Industries)
View- Website:
- dnigov.com
- Employees:
- 669
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Dni (Delaware Nation Industries)Dayton, Oh, Us
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Unit Software License Manager / Alt Wireless ManagerDni (Delaware Nation Industries) Feb 2024 - PresentOklahoma City, Ok, UsOversees AFLCMC/WL & WVUnit Software License Manager (USLM) • Manages the software request queue and software licenses. • Generates quotes for licenses using NASA SEWP and DLO. • Purchases software licenses and generates monthly reports. • Consults with individuals on software needs, requirements, and implementations. • Troubleshoots user issues with software.Alternate Wireless Manager • Sets up wireless devices. • Troubleshoots issues users face with their wireless devices, including CAC refresh, password resets, network issues, and Microsoft-related problems.
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Computer Support TechnicianCreek Technologies Company Mar 2023 - Feb 2024Beavercreek, Oh, Us88th USAF CSSDLevel 1, Initial Contact and First Touch Resolution: Accepting calls from customers and resolving issues by phone, generate incident reports (trouble ticket) describing the problem, being sure to note pertinent user information (e.g., location or asset), providing initial troubleshooting to resolve the issue, if possible, either by walking the customer through the problem or by taking control of their desktop remotelyLevel 2, Detailed or Remote Resolution: A service desk Computer Support Technician works incidents not resolved at Level 1 Enterprise Service Desk by using detailed problem analysis and remote management techniques to resolve the incidents. A NCC service desk CST also supports customer walk-ins including Common Access Card (CAC) Personal Identifiable Number (PIN) resets, NIPRNet/SIPRNet account resets and VIP service requestsLevel 3, Touch Labor: This position works the issues not resolved at Level 2 or may require further troubleshooting or hands-on support. If necessary a CST will be dispatched to the user’s location.At any point in these three (3) Levels, technicians are empowered to route a ticket to Tier 2 -
Information Technology InternBack To Business I.T. Nov 2021 - May 2022Beavercreek, Ohio, UsAssisted and shadowed the help desk and projects team to deliver technology support. Assist with the deployment of new equipment. Assist with software and agent installs. Sets up computers for clients. Assist in collecting information for the equipment inventory. -
Cyber Security InternThe Greentree Group Jun 2021 - Aug 2021Dayton, Oh, UsSupported and shadowed senior cyber security consultant and principal during meetings and going out to clients’ sites. Supported and shadowed help desk technicians with going to clients’ sites and helping fix problems and filling out tickets. Took notes during meetings for future references. Digitized and organized important documents. -
Team MemberChick-Fil-A-Franchise Dec 2020 - Mar 2021Atlanta, Ga, UsSupport the kitchen team, assemble food orders quickly and accurately, and ensure each guest leaves with a smile. Stock the kitchen and do any special cleaning. -
CarryoutThe Siebenthaler Company Apr 2020 - Dec 2020Help customers load their plants, mulch, and/or sod into their cars and answer any questions they might have about plants or help them find what they need. Answer phones, take care of plants, and do any extra work that needs taken care of.
Daniel Rhoads Education Details
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Western Governors UniversityCyber Security And Information Assurance -
Greene County Career CenterCyber Security
Frequently Asked Questions about Daniel Rhoads
What company does Daniel Rhoads work for?
Daniel Rhoads works for Dni (Delaware Nation Industries)
What is Daniel Rhoads's role at the current company?
Daniel Rhoads's current role is AFLCMC/WLO - Active Secret Clearance - CompTIA Security+ Certified - Studying CompTIA CySA+.
What schools did Daniel Rhoads attend?
Daniel Rhoads attended Western Governors University, Greene County Career Center.
Who are Daniel Rhoads's colleagues?
Daniel Rhoads's colleagues are Eric Collins, Trevor Roig, Amy Lancaster, Aia, Leed, Ncarb, Larry Brown, Damien Britt, Casp, Ryan Arnold, Steve Reinhardt.
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