Daniel Ricardo Tambosi

Daniel Ricardo Tambosi Email and Phone Number

Customer Service and Project Management Specialist
Daniel Ricardo Tambosi's Location
São Paulo, São Paulo, Brazil, Brazil
About Daniel Ricardo Tambosi

Connect, to know and enchant people always. I am a professional with skills in team management, a portfolio of high-standard clients, resilience, and problem-solving abilities. I have experience in leading teams to achieve challenging goals. I am capable of serving and managing high-standard clients, building relationships based on trust. My resilience allows me to effectively handle challenges. I have a problem-solving-oriented approach, identifying and resolving issues efficiently. I am eager to apply my skills, add value to the team and the company.

Daniel Ricardo Tambosi's Current Company Details

Customer Service and Project Management Specialist
Daniel Ricardo Tambosi Work Experience Details
  • Azul Linhas Aéreas Brasileiras
    Analista Comercial Sênior
    Azul Linhas Aéreas Brasileiras Dec 2023 - Sep 2024
    Barueri, São Paulo, Brasil
    Atribuições: • Reportar ao Gerente Comercial Sênior;• Responder pelas Vendas Incoming - ATS Portugal;• Elaborar projeções de vendas e pesquisas de mercado;• Direcionar e suportar todas as áreas envolvidas (Marketing, Produtos, CRM);• Estruturar e mensurar resultados de campanhas de vendas e ações comerciais;• Liderar Projetos Internacionais (02 funcionários diretos e 10 funcionários indiretos);• Apoiar o time comercial através do acompanhamento contínuo dos principais KPIs e indicadores;• Atuar como Product Owner (PO) na expansão de negócios internacionais, com foco em estratégias de market entry e análise de performance;• Elaborar relatórios analíticos e planos de ação para otimização de processos e tomada de decisão baseada em dados;• Criar diagnósticos para identificar tendências do mercado e oportunidades de melhoria para manter a competitividade no mercado globalResultados Alcançados: • Abertura de 6 novos clientes• Realização dos contratos e regras de vendas com o jurídico de Portugal • Redução de 32% na taxa de interação com as centrais de atendimento• Redução de SLA para D+0 e melhoria da URA entre áreas• Projeto entregue em7 agências portuguesas como parceira
  • Auren Energy
    Partnership Executive
    Auren Energy Apr 2023 - Jun 2023
    São Paulo
    Build relationships between the sales team and partners;Advise partners on creating profitable processes;Schedule regular meetings with partners to understand market needs;Serve as the point of contact for complaints and escalate issues as appropriate;Assist the sales team with up-selling and cross-selling services and products;Ensure that the company and partners adhere to the terms of the contract;Study the competition to find new ways to retain partners;Increase the number of partners;Define OPEX and CAPEX goals;Collaborate with internal teams (e.g., sales, senior management) to meet the needs of customers and partners.
  • Tabas By Blueground
    B2C Channels Executive
    Tabas By Blueground Oct 2022 - Apr 2023
    São Paulo
    Analyze the market landscape, addressing occupancy rates and monthly revenue. Develop strategies to evolve with partners. Create new approaches with partners and strengthen relationships with competitors. Participate in company projects and manage lead generation channels, keeping them updated and competitive.
  • Quintoandar
    Key Account Manager
    Quintoandar Sep 2021 - Feb 2022
    São Paulo, Brasil
    Deliver an excellent service experience for owners of multiple properties. Manage and foster long-term relationships with a focus on reducing delistings. Anticipate creative solutions to challenging problems. Develop products and solutions that prioritize the multiple property customer experience alongside stakeholders. Actively contribute to re-listings and the prospecting of new properties. Lead a high-performance team on a daily basis and conduct training at the company-wide level and specific to the sector. Assist the leadership in developing the sector in response to product needs. Manage a team of assistants and oversee onboarding and training for the team.
  • Quintoandar
    Analista De Operações Pleno - Rental
    Quintoandar Jan 2021 - Sep 2021
    São Paulo, São Paulo, Brasil
  • Quintoandar
    Analista De Operações Pleno - For Sale
    Quintoandar Sep 2020 - Jan 2021
    São Paulo, São Paulo, Brasil
  • Quintoandar
    Analista De Operações Pleno - For Rent
    Quintoandar Mar 2020 - Sep 2020
    São Paulo, São Paulo, Brasil
  • Quintoandar
    Analista De Operações Jr - For Rent
    Quintoandar Jun 2019 - Feb 2020
    São Paulo, São Paulo, Brasil
  • M3 - Digital Marketing And Performance Agency
    Sdr
    M3 - Digital Marketing And Performance Agency Nov 2018 - May 2019
    São Paulo
    Conduct research on leads received before contacts, maintain communication with leads generated by the Marketing team through calls, emails, LinkedIn, and other tools. Train the sales team, participate in and translate meetings with the international LATAM team (PT/ES/PT), manage SDR teams, and administer the sales commission portfolio.
  • Latam Airlines
    Flight Attendant
    Latam Airlines Apr 2008 - Apr 2016
    São Paulo
    Lead a team of flight attendants, consistently aiming to provide a robust development plan for subordinates aligned with the company's goals. Actively engage with the executive and first-class, understanding and surpassing their needs to foster loyalty and build connections with passengers. Manage off-duty schedules and attend to various flights, both domestic and transoceanic. Sell duty-free products to passengers. Provide training to new and executive class flight attendants.

Daniel Ricardo Tambosi Skills

Seo Google Adwords Sac 3.0 Atendimento Ao Cliente Italiano Espanhol Vendas Planejamento Empresarial Microsoft Office Microsoft Excel Microsoft Powerpoint Microsoft Word Gestao De Caos Piloto Aeroportos Marketing Digital

Daniel Ricardo Tambosi Education Details

Frequently Asked Questions about Daniel Ricardo Tambosi

What is Daniel Ricardo Tambosi's role at the current company?

Daniel Ricardo Tambosi's current role is Customer Service and Project Management Specialist.

What schools did Daniel Ricardo Tambosi attend?

Daniel Ricardo Tambosi attended Fundação Getulio Vargas, Universidade Paulista.

What skills is Daniel Ricardo Tambosi known for?

Daniel Ricardo Tambosi has skills like Seo, Google Adwords, Sac 3.0, Atendimento Ao Cliente, Italiano, Espanhol, Vendas, Planejamento Empresarial, Microsoft Office, Microsoft Excel, Microsoft Powerpoint, Microsoft Word.

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