Contact consumers via inbound and outbound phone callsEducate consumers on benefits of refinancing high interest auto loansAnswer questions and assist interested consumers with completing applicationsAnalyze consumer’s credit to assess creditworthinessWork with our lending partners to find the best option for the consumerPresent refinance options and offer available products to consumersAssist consumers in gathering all necessary documentation to close the new loanPresent auxiliary products to customers; Guaranteed Asset Protection, Vehicle Service Contracts etc.

Business Development Manager Provides sales efforts consistent with corporate guidelines to promote Nabors products by providing sales leadership to the Nabors USA marketing team and marketing technical data and performance data externally to clients promoting Nabors products and services.• Managed client base operating in all basins across the United States. • Established contracts with clients for Nabors products and services.• Completed customer Request For Quote (RFQ) for multiple product lines.• Provided technical support regarding well bore placement to Nabors USA team members.• Expanded client base in the Rockies Region.• Negotiated credit, downtime and bids.• Leveraged Nabors integration and automation for up sale opportunities. • Coordinated Master Service Agreement implementation.

Under broad direction, utilized expertise in Directional Drilling, Sperry Drilling technology and services portfolio to educate Customers, Operations, and Business Development on features, advantages and benefits of Sperry Drilling solution offerings.• Identified technical needs of customers through product knowledge and geographic understanding of challenges.• Aided the Business Development organization in pursuit of work through customer interaction.• Provided technical recommendations to Business Development for proposal preparation regarding solution up-sell, and aided Operations and Business Development in the diagnosis and communication of solutions delivery issues.• Identified and executed up-sell (POP Plan) strategies within the Rockies Region.

Under broad autonomy, organizes and coordinates all activities associated with maintaining Halliburton equipment in the Rockies Region. Develops, prioritizes and justifies various projects, processes and/or initiatives supporting service delivery and equipment reliability. Determines tactical direction with regard to policy/procedures, work force staffing. Participates in setting strategic direction. Manages performance and salaries of staff by hiring, firing, conducting performance appraisals.

Managed on site Directional Drilling operations utilizing company tools and processes to accurately and successfully complete horizontal drilling operations for clients.•Effectively managed and trained coworkers on site emphasizing company and customer policies, safety regulations and procedures.•Applied understanding of principles of Bottom Hole Assembly selection and aspects of Directional Drilling performance ensuring that BHA's are assembled as planned including correct make-up torque, doping and handling.Provided client and state representative with directional survey data complying with state and client’s requirements regarding surveying procedures.•Submitted daily Directional Drilling report to appropriate personnel.•Completed BHA performance report for each BHA run containing detailed and accurate BHA dimensions as well as expected versus actual BHA performance, conclusions, and recommendations.•Provided client with daily cost details and completed service tickets and relevant paperwork customer feedback and KPI forms.•Inspected and measured all directional equipment delivered to the work site creating accurate strap sheets and BHA diagrams.•Ensured the Directional Drilling aspects of the well complied with client’s approved drilling program and state regulations.

Successfully performed Directional Drilling processes’ including projection of well path to pre-determined target coordinates for Horizontal wells.•Accurately applied calculations using drilling surveys and Geologist feedback to drill and land build sections per customer expectations.•Successfully drilled lateral sections in zone applying build rates and markers provided by geologist.•Utilized Directional Drilling computer software to provide survey calculations and well path projections to the client representative. •Assisted in the completion of daily Directional Drilling reports, BHA performance reports, service tickets and relevant paperwork (Well data spreadsheet, lesson learned/best practice, End of Job Customer Survey and Key Performance Indicator forms).•Collaborated with the Measurement While Drilling engineer to ensure BHA compatibility and correct tool face references. •Applied principles of BHA selection and aspects of Directional Drilling performance to ensure BHA’s were assembled safely and as planned including correct make-up torque, doping and handling.•Prepared BHA performance reports containing detailed and accurate dimensions as well as expected versus actual performance, conclusions, and recommendations for each BHA run. •Inspected, measured, and documented all directional related company equipment delivered to the work site and maintained records including dimensional data and condition. •Ensured all equipment was properly laid out after use according to company procedures and manifested for backload at the end of each job.

Provided on-site supervision of the Measurement While Drilling process including tool preparations, data acquisition, and log generation.•Ensured tests were performed on all tools and equipment before, during, and after each job.•Identified and corrected operational problems to prevent or minimize service impact.•Presented timely accurate data to the customer meeting the highest service quality standards possible.•Accurately completed all required forms, databases, logs, and end of well reports.•Supervised and assembled MWD tools ensuring optimum performance for various drilling profiles.•Applied understanding of magnetic parameters to ensure accurate survey data.

Successfully performed Directional Drilling processes’ including projection of well path to pre-determined target coordinates for Horizontal wells.•Accurately applied calculations using drilling surveys and Geologist feedback to drill and land build sections per customer expectations.•Successfully drilled lateral sections in zone applying build rates and markers provided by geologist.•Utilized Directional Drilling computer software to provide survey calculations and well path projections to the client representative. •Assisted in the completion of daily Directional Drilling reports, BHA performance reports, service tickets and relevant paperwork (Well data spreadsheet, lesson learned/best practice, End of Job Customer Survey and Key Performance Indicator forms).•Collaborated with the Measurement While Drilling engineer to ensure BHA compatibility and correct tool face references. •Applied principles of BHA selection and aspects of Directional Drilling performance to ensure BHA’s were assembled safely and as planned including correct make-up torque, doping and handling.•Prepared BHA performance reports containing detailed and accurate dimensions as well as expected versus actual performance, conclusions, and recommendations for each BHA run. •Inspected, measured, and documented all directional related company equipment delivered to the work site and maintained records including dimensional data and condition. •Ensured all equipment was properly laid out after use according to company procedures and manifested for backload at the end of each job.

Efficiently manage the entire product line life cycle of 33 products for the Wireless Business unit by effectively guiding a team charged with a product line contribution as a business unit extending from increased profitability of existing products to developing new products.• Reduced product offering from 150 to 45 by consolidating features and increasing modularity creating a more dynamic solution set. • Collaborated with a specialized team to convert and transfer 45 products from MAS200 operating system to SAP by translating bills of material and writing logic for variant configurations.• Manage current product portfolios, support sales and marketing with sales tools and customer presentations constantly benchmarking current product portfolios against competitor products on performance, features, prices and costs.

Managed Manufacturing Engineering Team by facilitating production documentation development and process improvements utilizing lean manufacturing principles.• Effectively performed Managerial duties including scheduling, performance evaluations, writing position descriptions, and determining staffing demands for Manufacturing Engineering group for two years, temporary work force for four months, and Production Planning/Order Entry for two months.• Designed and implemented format for production work instruction, workmanship standard, customer rework instruction, labels controlling production floor examples, and document change/process improvement forms. • Scheduled generation of production work instruction as well has updates regarding ECO’s and TDN’s• Built Data Bases for Final Inspection, hour by hour boards, and training to provide tracking and performance metrics.

Acted as a first-line-of-defense for Customers and Quality System Representatives regarding product quality and/or manufacturability• Spearheaded and launched and easy-to-use information database streamlining accurate tracking of printed circuit board, production, and shift to shift assembly issues, decreasing communication errors and time spent researching issues while improving production quality.• Facilitated quality meeting concerning defect reporting, root cause analysis, corrective action, and analysis of trends improving manufacturing processes and lowering defects. • Created and coordinated an automated reporting system to accurately and efficiently report quality metrics.• Resolved customer design and production process issues working with other business units modifying existing procedures to create efficient and effective manufacturing processes.

•Trained over 30 operators in Pick-n-Place, Prewave, and Hand solder.•Developed and implemented a new training checklist to implement accountably and standardized training.•Collaborated with DEK team and trainers to develop new ISO documentation for the DEK including pictures to assist in process understanding.•Documented Mascot loading, programming, and kitting processes.•Utilized existing software to program MASCOT machines using material lists and assembly drawings. •Used Multi-tasking techniques to perform functions in all aspects of the Prewave area to include Carousel Operator and AAP Trainer.•Assisted in prioritizing assembly of product, with consideration of parts needed and cycle time.

•Certified in Preload 1 and 2 operations, Masker, AAP, and Hand solder. Trained new employees for Preload 1 and 2 applications.

•Trained new employees, maintained inventory, designed store displays, and serviced customers at all levels in the Men’s department.•Authorized signature for returned merchandise.

•Documented and performed the maintenance scheduling process for eighty seven radar items, requisitioned parts, and kept monthly 100% inventory on 537 items.

•Performed equipment checks and adjustments; troubleshot and repaired at the block diagram level.•Assisted in the training of operators and provided technical assistance in the conduct of operational and maintenance inspections involving electrical, mechanical, and hydraulic systems.