• Built and published a variety of interactive scorecards and dashboards for the Commercial & Enterprise and Mid-Market groups which has visibility and usage all the way to the VP level.• Developed Tableau workbooks to perform trend analysis.• Created custom queries within Tableau and SQL to blend multiple sources of data.• Restricted data for particular users using row level security and user filters.• Managed users, user groups, projects, data connections, and… Show more • Built and published a variety of interactive scorecards and dashboards for the Commercial & Enterprise and Mid-Market groups which has visibility and usage all the way to the VP level.• Developed Tableau workbooks to perform trend analysis.• Created custom queries within Tableau and SQL to blend multiple sources of data.• Restricted data for particular users using row level security and user filters.• Managed users, user groups, projects, data connections, and settings as a Tableau Server Site Admin.• Provided production site support for Tableau users.• Set up report schedules to automate weekly data refreshes.• Generated ad hoc MicroStrategy reports and Salesforce dashboards.• Converted Access databases to MS SQL to cut down on data processing time. Show less

● Developed and managed various performance reports using Tableau for our largest hospital clients.● Collaborated with Senior Management to produce key performance indicators for Hospital Clients.● Developed several geographic Tableau dashboards for various departments one of being a dashboard, which helped with the business unit move displaying the waves in which clients would transition to the new lab.● Blended cross-functional data in Tableau to produce more… Show more ● Developed and managed various performance reports using Tableau for our largest hospital clients.● Collaborated with Senior Management to produce key performance indicators for Hospital Clients.● Developed several geographic Tableau dashboards for various departments one of being a dashboard, which helped with the business unit move displaying the waves in which clients would transition to the new lab.● Blended cross-functional data in Tableau to produce more insightful visuals.● Compiled critical data from internal lab systems as well as Cognos modifying it using queries and scripts.● Performed root cause analysis by implementing scorecards in Tableau reports. Show less

● Created various financial and management reporting tools using Tableau and other software technologies.● Developed automated databases using MS Access to track various key performance indicators and integrated with graphics and visual tools.● Developed a family of financial reports for Patient Services Centers analyzing profitability at the patient service center level using Tableau. This process was submitted to a company wide contest for innovative process improvement tools… Show more ● Created various financial and management reporting tools using Tableau and other software technologies.● Developed automated databases using MS Access to track various key performance indicators and integrated with graphics and visual tools.● Developed a family of financial reports for Patient Services Centers analyzing profitability at the patient service center level using Tableau. This process was submitted to a company wide contest for innovative process improvement tools where I was selected as a finalist.● Devised and implemented a UMass Customer Database and Drill through Tableau dashboard reporting● Developed a Customer/Revenue Tableau dashboard report with drill through analysis depicting cross-functional customer relationships and business growth.● Built a Tableau Expense Management Dashboard that allowed department managers to view their departmental spending trends, drill-down to general ledger line item detail, and review related vendor-level detail at each drill-down level.● Created a geographic Tableau in connection with an acquisition that blended existing Quest service center sites and the acquired company’s service center sites to identify areas of potential duplicate service coverage. This allowed senior management to identify potential cost savings available through site closures. Show less

• Responsible for front desk sales. • Managed incoming and outgoing calls to clients and taking client orders with the highest level of customer support.• Responsible for writing business documents via Excel & Word regarding business updates, price changes, and internal office forms.• Performed reconciliation of vendor and client invoices.