* Software development program and project management, supporting multiple lines of business.* Relationship management with business and product managers, application managers, software development and testing teams.* Responsible for end-to-end success of projects, including financial management, milestone achievements, compliance, and risk, issue and change management.* Successfully managing large projects ($20m+, 100+ resources) across the enterprise, using agile, waterfall, and bimodal methodologies.

* Project manager and agile leader for eCommerce Platforms and Websites software development in the Sales Channel. * Focus on key corporate initiatives, including international expansion and localization, agile process transformation, and JIRA migration.

* Scrum Master for agile software development projects, in a Java shop.* Developing solutions for video streaming, Hadoop analytics, cloud computing, and other SaaS services.* Relationship management with external customers, operations, engineering, and product teams.* Liaison with Product Management to define roadmaps, iteration planning and release schedules.

Managed software development in a .NET shop, for credit card issuance and plastic embossing. Led development of web applications for Travel, Credit, HR, and other business operations.* Managed on-shore and off-shore (India) resources, achieving 80% off-shore utilization targets.* Owned end-to-end relationship with business clients, from project initiation to launch, capturing business needs, leading analysis, development and launch of technical solutions.* Led demand management efforts to control technology usage, streamlining cost center charges.* Created a secure, anonymous employee surveying tool, replacing an external vendor's solution.* Developed customer satisfaction SLA reporting solutions with 70% reuse of code.

Developed Tivoli enterprise systems management solutions for Tier 1 business critical applications, on the American Express account.* Worked with clients to perform business process decompositions, logically group activities, and map business activities to IT systems.

* Developed comprehensive marketing strategy that streamlined prospect leads qualification, literature distribution, proposal and contract submission, and customer correspondence.* Defined firm's product offerings, turned ad hoc contracts into packaged, marketable services.* Created comprehensive marketing materials - prospect profiles, proposals, brochures, telemarketer scripts, company newsletters and press releases - aligned to the firm's core services.

'Music Technology' and 'Recording' magazines* Managed freelance writers, photographers and graphic artists, including budgets and contracts.* Wrote cover stories, artist interviews, and new product reviews of musical instruments and music software, for a target audience of home studio recording musicians.* Negotiated stories with publicists and public relations firms.* Liaison with manufacturers and software companies for product evaluations and reviews.