Daniel Ryan Email & Phone Number

Oak Brook, IL, US

Oak Brook, IL

• IT Manager specializing in comprehensive technology solutions for small and medium-sized businesses, adept at customizing and implementing strategies that address unique business needs, optimize efficiency, and drive.
• Design and construction of IT networks and server rooms in offices and warehouses
• Installation of Ethernet cabling and network devices including Firewalls, Routers, Servers, Access Points, SD-WAN
• Implementation and management of commercial IoT systems, Surveillance, Access Control
• Provision of organizational IT support, including the procurement of necessary software, hardware, and services
• Management and maintenance of end-user accounts, permissions, and access controls

Schaumburg, IL

• IT Administrator of an office and call center with 70 users and 15 Servers. Duties Included:
• Relocated entire server room and company's office network to another building alone during my first week of employment.
• Procurement of IT equipment and software. Primary point of contact for vendors
• Management of Exchange Server, Active Directory, DNS, DHCP, Group Policy, IIS, SQL, VMware ESX
• IT Support for office employees and call center using custom.NET applications
• Administration of WSUS, Windows Firewall, Symantec SEP, Cisco VPN, Exchange IMF

Bloomington/Normal, Illinois Area

• System Administrator and Field Technician at a Managed IT services company with over 30 local small business clients. Duties included:
• Perform service appointments to fix client IT issues
• Management of domain controllers, file servers, web servers, DB servers
• Management of network routers, switches, firewalls, peripherals
• Administration of Active Directory, Exchange, Group Policy, Apache, IIS, SQL
• Second level help desk support

Bloomington, Illinois, United States

• Installation technician for State Farm Insurance corporate office technology upgrade project.
• Disconnection and removal of PCs, CRT monitors, office printers, and equipment to be replaced
• Cataloging and inventory of new and old equipment
• Installation and setup of new PCs, monitors, and peripherals
• Disposal and cleanup of equipment and waste

Bloomington/Normal, Illinois Area

• IT Security Analyst at an insurance and financial services company with a large IT environment. Duties included:
• Main support contact for all VPN related issues including implementation, troubleshooting and administering accounts
• Project Manager of the Antivirus implementation team
• Member of the Cisco Security Agent (CSA) implementation team
• Member of the SSL VPN implementation team
• Member of a team that managed the set up of a new call center in Atlanta, Georgia

Quantico, VA

• IT administrator for the Marine Corps War College, the senior department of Marine Corps University. Duties included:
• Help Desk & IT Support
• Administration of user accounts using Active Directory
• Installation and maintenance of network equipment
• Cataloging and inventory of IT equipment
• Creation and maintenance of website

Okinawa, Japan/Quantico, VA

• Quickly promoted to Sergeant with only 3 years of service
• Served as security in the 2001 Presidential Inauguration
• Set up communications for various humanitarian operations including the Mayon Volcano eruption and East Timor conflict
• Lead OCS candidate platoons in physical training runs and exercises
• Served as emergency medical response to fallen officer candidates during training
• Lead a squad of Marines for Operation Cobra Gold in Nakkan si Tammerat, Thailand