Daniel Saitta Email & Phone Number

Lansdale, Pa, Us

Malvern, Pennsylvania

• Global owner of all Payment Processing initiatives and solution deliverables associated with electronic payment • Global owner of competitive business models, payment processing strategic pricing and positioning of e-payment solutions and services for each channel to market• Responsible for financial profitability and success of offerings• Defines technical solutions, coordinates estimates with Engineering and coordinates project delivery with Program Management and coordinating RTM/Market Readiness • Responsible for alignment and development of required processes, market messaging and value proposition in coordination with Vertical Leaders, Cashless Market Manager and MARCOM• Global owner of all strategic relationships with Payment Processing partners, inclusive of PSP's, Acquirers, Mobile Payment Providers, Card Brands, ISO's and VAR's. • Defines supplier requirements needed to negotiate commercial terms of contracts in coordination with Legal and Sourcing• Coordinates across verticals with Business Development, Business Verticals, Market Managers and Sales teams to evaluate and prioritize electronic Payment Processing initiatives based upon business case, strategic alignment, and financial impact (ROI)

Malvern, Pennsylvania

• Develop, implement and manage the Solutions Delivery team supporting Easitrax Advance, CCS's industry leading Vending Management System • Serve as the subject matter expert for customer implementations • Act as key influencer to senior and executive leadership concerning product implementations and product strategy• Develop and deliver customer specific training curriculums and identify and develop customer business requirements for delivery to Product Management• Responsible for success of the solution implementation and acceptance by customers

Radnor, Pa

● Direct point of contact for large scale enterprise clients. ● Responsible for developing and nurturing relationships with client's senior/executive leadership ● Drive account growth through up-selling and by leveraging business relationships and industry knowledge to identify new opportunities● Work with internal production support and development teams to resolve client issues and enhance solutions to meet evolving requirements● Coordinate implementation projects and serve as escalation point to ensure successful deployments ● Manage client expectations across all aspects of the relationship and overall client life cycle

Provided leadership and drove standardization in service delivery methods for all clients operating on BMC Remedy SaaS platform. Worked with diverse client base spanning the globe (USA, South Africa, China, Belgium, Brazil, and Australia)● Interacted directly and productively with customers as single point of contact, addressing service issues and managing to resolution.● Monitored Support and Engineering teams, ensuring smooth daily operations and serving as escalation point for client issues related to delivery of service.● Increased project revenue by identifying growth opportunities and working with Sales to develop and deliver proposals.● Achieved cost targets by reducing baseline incidents and driving service improvement.● Managed account P&Ls against revenue and cost targets and identified opportunities for program improvement through review of financial statements, sales and activity reports, and other performance data.

Developed standard processes and activities for startup Business Unit to enable efficient day-to-day operations. Managed all aspects of business / sales operations and billing and procurement. Prepared productivity and utilization reports, quarterly executive presentations and monitored compliance with Corporate policies and procedures. Provided oversight of sales process and compliance, reporting and dashboard development, campaign tracking, and Salesforce.com training. ● Ensured timely and accurate billing and payment of products and services by building and implementing standard processes. ● Designed end-to-end governance model for designing and deploying repeatable, high-quality implementation projects.● Collaborated with Commercial team, developing product descriptions, Statements of Work, service briefings, and contracts.● Worked in conjunction with Marketing, developing boilerplate proposals for bid responses.● Enabled accurate financial reporting by assisting Finance in implementing and enforcing project accounting procedures. ● Assisted in creating deal-specific proposals for sales opportunities by providing guidance and assistance to Solution Architects.