System Administrator (It Infra Admin)
CurrentManaged the overall administration of Windows System applications. Installation of latest versions of Operating Systems on demand, as per requirements of theclients. Administration, Maintenance, & Troubleshooting of Operating Systems and Software's. Maintain group policies defined by the administrator. Handling Fortiget firewall for network security. Support and troubleshoot remotely. Maintain the weekly backup of data and conduct appropriate recovery planning to test theBackup strategy. Installation & Troubleshooting of Printers. Administered maintenance of attendance records, leave records, employeedatabase as well as filing and documentations. Actively involved in resolving the caller's issue on a priority basis and escalating thesame. Administered maintenance of attendance records, leave records, employee database aswell as filing and documentations. Maintain a calendar for various projects and schedule activities as per priority. Vendor management (Maintain AMCs documents related to vendors/contract/ paymentetc.) Facilitate Finance Procedure eg scanning invoices, attending to supplier queries, checkfor irregularities; Working knowledge of all Finance and IT processes and roles; Facilitate Helpdesk queries – voicemail resets, IT issues; Assist with co-ordination of facilities for all new starters including desk allocation,PC/laptop, phones, email accounts and office access; Assist area manager, senior account managers and Real Estate Team in case of theopening of seasonal offices, refurbishments or office moves; Network and establish relations with colleagues and other departments. General Administration- Handling day to day activities. Supervising all office correspondence & Administrative office work. Online CHAT support to U.S.A. office. Projector setups for training. Video Conferencing Setups. Monitoring CCTV cameras through PSS software. Handling Team Management.
