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Daniel Santamaria Email & Phone Number
Gerente de Produtos e Operações
at
Serasa Experian
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Gerente de Produtos e Operações
Location
São Paulo, São Paulo, Brazil
Company size
Who is Daniel Santamaria? Overview
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Quick answer
Daniel Santamaria is listed as Gerente de Produtos e Operações at Serasa Experian, a company with 6352 employees, based in São Paulo, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Daniel Santamaria.
Daniel Santamaria previously worked as Digital Products Manager at Cidade Matarazzo and Product Lead at Picpay. Daniel Santamaria holds Bachelor'S Degree, Environmental Engineering from Polytechnic School, University Of São Paulo.
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Serasa Experian
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Profile bio
About Daniel Santamaria
With over five years of experience in digital products, I am inspired to simplify people's lives and drive businesses through technology.I have expertise in managing the entire lifecycle of digital products and their teams, as well as experience in projects, operations, strategy and planning, business development, and innovation. Throughout my career, I have had the opportunity to lead and collaborate on high-impact initiatives in large organizations in the finance sector (PicPay), retail sector (Tok&Stok), real estate sector (as a consultant for Iguatemi Shopping Centers), and industrial sector (Klabin), in contexts of scale increase and digital transformation.With a solid background in engineering and specific training in product and work process management (such as Kanban Management Professional), I bring an analytical and multidisciplinary perspective, seeking to creatively address complex problems. To achieve this, I rely on a customer-centric and data-driven strategy, supported by a portfolio of methodologies and tools such as design thinking, lean, agile, and continuous discovery, among many others.I've had the privilege of forming and leading high-performance and collaborative product teams, adaptable to change and focused on sustainable results. Embracing a human and empathetic approach in the digital era, I have come to understand that building a trusted relationship with individuals who have an unwavering desire to learn and innovate is essential to maximize the positive impact of our actions on companies and society.
Listed skills include Microsoft Excel, Microsoft Office, Engenharia, Empreendedorismo, and 15 others.
Current workplace
Daniel Santamaria's current company
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Serasa Experian
7 roles
Daniel Santamaria work experience
A career timeline built from the work history available for this profile.
Digital Products Manager
CurrentLeader of the digital products front in the luxury retail, gastronomy, entertainment, and hospitality segments
Oct 2023 - Present
Product Lead
- Management of the ecosystem of teams and Marketing & Growth solutions for the orchestration of communications and cashback rewards payments
- Collaboration in identifying opportunities and delivering solutions for internal products – supervised over 4,000 campaigns and handled financial amounts exceeding 8 figures during the period
- Management of the entire product lifecycle, from the discovery phase to launch and results analysis
- Leadership and management of Product Managers, supporting the prioritization of initiatives aligned with the company's strategic objectives (OKRs)
- Organization of governance, communication, and collaboration among stakeholders, ensuring alignment and dissemination of results
- Integration between product, engineering and data, promoting software quality and risk management. R$ 0 in losses during the period
Oct 2022 - Apr 2023
Product Operations Manager
- Responsible for structuring and defining the roles and strategy of the Product Operations team within the Marketing and Growth department
- Integrated management and negotiation of dozens of contracts and tools, saving R$ 150,000 annually
- Implementation of support and continuous improvement processes, reducing monthly incidents by 70% and resolution time by fivefold without additional costs
- Collaboration with product teams to enhance solutions based on user feedback and application monitoring
- Guidance for agile management (Scrum and Kanban) within squads
Jan 2022 - Dec 2022
Product Manager
- Led the team responsible for digitizing the shopping experience and driving the omnichannel repositioning of physical stores and telesales (B2B and B2C)
- Planning and development of the internal sales application (web), increasing satisfied users from 60% to 80% and reducing dissatisfied users to less than 2% (APDEX)
- Direct and indirect management of Payments, ERP, OMS, and WMS systems, focusing on operational efficiency across physical stores, e-commerce, logistics, and distribution centers
- Implementation of data intelligence and recommendation mechanisms, projecting a 7-digit annual revenue increase
- Boosted the NPS of physical stores by over 10 points, enhancing customer service and experience
- Established quality processes and a Design System, cutting rework by 50% and reducing time to market by 30%
Aug 2020 - Jan 2022
Product Designer
Freelancer
- Engaged in independent work as a business consultant and experience designer for the digital repositioning of a wholesale commerce company
- Analysis of journeys and development of interfaces for a new online shopping experience and inventory management
- Research and evaluation of e-commerce and marketplace platforms
Apr 2020 - Jul 2020
It Project Consultant
- Responsible for leading technology and digital transformation projects for a key account in the shopping centers and real estate sector
- Direct management of scope, timelines, costs, and quality across 10+ back-office digitization and process improvement initiatives
- Coordination of multidisciplinary teams using agile management model
- Process and journey mapping, requirements gathering, interface design, usability testing, and documentation, including user stories
- Identification of business opportunities and development of commercial proposals, strengthening the commercial relationship
Jul 2019 - Apr 2020
1 education record
Daniel Santamaria education
FAQ
Frequently asked questions about Daniel Santamaria
Quick answers generated from the profile data available on this page.
What company does Daniel Santamaria work for?
Daniel Santamaria works for Serasa Experian.
What is Daniel Santamaria's role at Serasa Experian?
Daniel Santamaria is listed as Gerente de Produtos e Operações at Serasa Experian.
Where is Daniel Santamaria based?
Daniel Santamaria is based in São Paulo, São Paulo, Brazil while working with Serasa Experian.
What companies has Daniel Santamaria worked for?
Daniel Santamaria has worked for Serasa Experian, Cidade Matarazzo, Picpay, Tok&Stok, and Freelancer.
How can I contact Daniel Santamaria?
You can use AeroLeads to view verified contact signals for Daniel Santamaria at Serasa Experian, including work email, phone, and LinkedIn data when available.
What schools did Daniel Santamaria attend?
Daniel Santamaria holds Bachelor'S Degree, Environmental Engineering from Polytechnic School, University Of São Paulo.
What skills is Daniel Santamaria known for?
Daniel Santamaria is listed with skills including Microsoft Excel, Microsoft Office, Engenharia, Empreendedorismo, Storytelling, Melhoria De Processos, Design Sprint, and Trabalho Em Equipe.
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