User Experience Researcher
CurrentCrafting new ways to provide joy & abundance to local communities across the nation.
Jul 2024 - Present
AeroLeads people directory · profile
Daniel Santrella Email & Phone Number
A balance of competence, confidence, & consciousness.
at
Double Good
1 work email found
@highlandsolutions.com
5 phones found area 847, 312, and 888
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
A balance of competence, confidence, & consciousness.
Location
Chicago, Illinois, United States
Who is Daniel Santrella? Overview
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Quick answer
Daniel Santrella is listed as A balance of competence, confidence, & consciousness. at Double Good, based in Chicago, Illinois, United States. AeroLeads shows a work email signal at highlandsolutions.com, phone signal with area code 847, 312, 888, and a matched LinkedIn profile for Daniel Santrella.
Daniel Santrella previously worked as User Experience Researcher at Double Good and Voice Actor at Realnicevoice.Com. Daniel Santrella holds Improv from Second City Training Center Chicago.
Company email context
Email format at Double Good
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{first_initial}{last}@highlandsolutions.com
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AeroLeads found 1 current-domain work email signal for Daniel Santrella. Compare company email patterns before reaching out.
Profile bio
About Daniel Santrella
I believe we learn who we are in practice not in theory, that action leads to inspiration, not the other way around, & that discipline eats motivation for breakfast. Also, I don’t know if you noticed that blueberries on the whole are getting bigger & I believe the bigger the blueberry the more joy you’ll find in the produce isle.
Listed skills include Legal Writing, Mediation, Legal Research, Public Speaking, and 11 others.
Current workplace
Daniel Santrella's current company
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12 roles
Daniel Santrella work experience
A career timeline built from the work history available for this profile.
Voice Actor
CurrentProfessional (broadcast) quality home studio.- Heard across the globe on radio, TV, streaming & digital- Clients include Verizon, Speedway, Peloton, United Health Care, Gato Negro, & Lunchables- Specializing in commercial, audiobooks, and multi-cast audio-dramas
Jan 2015 - Present
Founder & Managing Principal
Discerning what matters and **what doesn't** across disparate teams, multiple inputs, and myriad stakeholders is tricky, but having a deep-seated understanding of the people you serve is the stuff that "moats" are made of.
Dec 2021 - Jul 2024
Lead Ux Researcher - Contract - Intuit, Quickbooks
May 2023 - Jul 2023
Interim Vp Of Operations / Experience At Gearsource
Sep 2022 - Mar 2023
Interim Head Of Strategy At Gear Focus
Dec 2021 - Jul 2022
Sr. Experience Designer, Strategist, Researcher
Highlandsolutions.com- Led strategy and innovation engagements combining organizational goals, user needs, competitive analysis, and product differentiation to forge confident paths forward for a range of clients from Fortune 50 companies to mission-driven organizations. - Designed and facilitated a wide variety of workshops, research, and presentations founded in mixed methodologies, intent on translating customer behavior into actionable insight to shape and build products and services.
Nov 2019 - Dec 2021
Director Of Customer Engagement 🌎
Reverb.com- Leadership team alumni and direct report to CEO - Built, then sustained Reverb's global customer engagement team of 50+ responsible for all growth, strategic, and operative disciplines, serving 500k customers annually. - Expanded support operations to Europe and Asia- Introduced self-service, decreasing contact rates by 50%, and achieving a record 97.7% CSAT - Named to Fast Company’s annual list of the World’s Most Innovative Companies for 2019
Apr 2017 - May 2019
Customer Engagement Manager
- Promoted growth of Reverb's captivating CX offering to ensure the platform's ongoing value for buyers, sellers, and music gear aficionados
Apr 2016 - Apr 2017
Customer Engagement
- Opted to meld my passion for music and love of people with what became the world's leading online marketplace for buying, selling, and learning about musical instruments.
Apr 2015 - Apr 2016
Director, Legal Clinics
CVLS.org- Operationalized 25 pro bono legal clinics in the Chicagoland area from Englewood to Evanston- Partnered with major law firms and community organizations to develop new clinics and services: +25% growth in ~1 year - Expanded and sustained relationships with over 500 volunteer attorneys, paralegals, social workers, and clientele in the clinic network- Curated marketing, training content, orientation, and process for all clinic programs
Feb 2014 - Apr 2015
Pro Bono Coordinator / Paralegal
- Petitioned Chicago's legal community for licensed attorneys to represent the poor and working poor in foreclosure, immigration, adoption, guardian ad litem, eviction, and bankruptcy - Cultivated and preserved relationships with dozens of volunteer attorneys across CVLS' 3000+ network - Handled doc review, legal writing, and court filings for CVLS' attorney network
Aug 2008 - Feb 2014
4 education records
Daniel Santrella education
Improv
Second City Training Center Chicago
Creative Writing
Columbia College Chicago
Songwriter / Performer 2006 - Present
Musician
High School
Rolling Meadow High School
FAQ
Frequently asked questions about Daniel Santrella
Quick answers generated from the profile data available on this page.
What company does Daniel Santrella work for?
Daniel Santrella works for Double Good.
What is Daniel Santrella's role at Double Good?
Daniel Santrella is listed as A balance of competence, confidence, & consciousness. at Double Good.
What is Daniel Santrella's email address?
AeroLeads has found 1 work email signal at @highlandsolutions.com for Daniel Santrella at Double Good.
What is Daniel Santrella's phone number?
AeroLeads has found 5 phone signal(s) with area code 847, 312, 888 for Daniel Santrella at Double Good.
Where is Daniel Santrella based?
Daniel Santrella is based in Chicago, Illinois, United States while working with Double Good.
What companies has Daniel Santrella worked for?
Daniel Santrella has worked for Double Good, Realnicevoice.Com, Veryhuman.Cx, Highland, and Reverb.
How can I contact Daniel Santrella?
You can use AeroLeads to view verified contact signals for Daniel Santrella at Double Good, including work email, phone, and LinkedIn data when available.
What schools did Daniel Santrella attend?
Daniel Santrella holds Improv from Second City Training Center Chicago.
What skills is Daniel Santrella known for?
Daniel Santrella is listed with skills including Legal Writing, Mediation, Legal Research, Public Speaking, Strategic Planning, Customer Service, Music, and Community Outreach.
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