In charge of the Spanish Solution Delivery Team (Project Managers). Delivering complex and key projects. Directly reporting to the Senior Operations Manager at UK.- PMO Management: Defining and implementing processes and PMP methodologies as part of the EU PMO Team to correctly deliver IT projects ensuring smooth transitions to Support Teams and achieving highest levels of customer satisfaction. Defining PMO reports, tools and KPI's to ensure the correct use of all designed processes and methodologies and get the expected results.- Project Management: delivery of key and strategic projects for the company by leading cross-functional teams in multiple facilities and third parties. PMP methodologies applied.- Pre-sales: Supporting Sales team in bid management process providing professional services quotations and scope definition (SOW) and solution architecture validation.

NTT Communications is a leading global provider of information and communications technology (ICT) solutions.Project management with projects up to € 1m. Prepare draft scoping information, project definition information and project plans for implementation projects that are in pre-sales. Prepare final scoping information, Implementation Services Definition document information and project plans for implementation. Plan, monitor, control and report on key aspects of project success, being scope, budget, duration and customer satisfaction. Maintain detailed and up-to-date project plans for projects. Manages issues that are raised during projects and assesses risks to projects and works to mitigate these risks. Prepare and conduct frequent project meetings with the customer and internal team, both at the project level and at the Steering Committee level. Manage changes that are requested or required in the project and negotiate additional commercial terms for these changes with the Customer and Stakeholders (internal and external). Manages the quality of project processes and project deliverables to customers via inbuilt quality mechanisms and quality reviews

BMN is a Spanish bank with more than 750 offices across the country and4000 employees.- Leading ATM monitoring system and assuring good service along withfield technicians.- Part of Level 2 Helpdesk service attending employees incidences withhardware & software.

Webmaster y junior programmer in the following technologies PHP/SQL/HTML/CSS.SEO optimization tasks were performed along with maintenance tasks.

Asesoramiento telefónico y resolución de incidencias online a clientes de telefonía móvil. Realización de trámites administrativos.

Creación, diseño y mantenimiento de páginas webs interactivas y bases de datos.