Daniel Bartholomew Email & Phone Number

Atlanta, Ga

Working as part of a team that delivers in excess of $300M in wireline and wireless services to customers yearly, I thoroughly analyzed corporate accounts, revenue systems, and product-specific marketing leads, such as VPN, Data, Voice, and Mobility, to provide Account Managers with a consolidated module snapshot of customer/account information that could be used to drive business development. Based on my observations, I designed and shared best practices and process improvement recommendations… Show more Working as part of a team that delivers in excess of $300M in wireline and wireless services to customers yearly, I thoroughly analyzed corporate accounts, revenue systems, and product-specific marketing leads, such as VPN, Data, Voice, and Mobility, to provide Account Managers with a consolidated module snapshot of customer/account information that could be used to drive business development. Based on my observations, I designed and shared best practices and process improvement recommendations with upper management. Serving as a liaison between Account Managers and executive leadership, I cultivated cooperation and cohesion between various levels of the organization, promoting positive change. ✔ After spotting, investigating and eliminating assignment errors across all segments of the Corporate Account and Revenue System, I orchestrated a reassignment of over 10,000 customer locations and secured a $12M increase in company revenue. ✔ I have helped senior management fine-tune strategic business development plans by equipping them with information on the efficiency of revenue systems, current billing trends and anomalies, and possible solutions to existing bottlenecks. ✔ By restructuring the way customer leads were profiled, and focusing on grouping them according to location, product, contract expiration dates and priority, improved Account Manager efficiency, allowing them to pitch highly client-oriented product offerings to prospects, and close more deals as a result. ✔ I have reduced cases of customer fraud while boosting efficiency in handling inquiries and resolving mobility credit disputes by replacing the complicated and inefficient tracking system with a new sleek process for request management and distribution. ✔ I optimized order processing by establishing clear lines of communication between Sales and Product teams. Show less

Greater Atlanta Area

As a Sales Representative, my main goal was to identify and seize previously untapped business opportunities for my employer. To that end, I fostered my professional networks and leveraged face-to-face promotions, traditional, web and social media advertising, cold-calling, event organization as well as customer service improvement strategies to generate new leads and increase the volume of sales for my store location. ✔ Though my time in this position was relatively short, I have… Show more As a Sales Representative, my main goal was to identify and seize previously untapped business opportunities for my employer. To that end, I fostered my professional networks and leveraged face-to-face promotions, traditional, web and social media advertising, cold-calling, event organization as well as customer service improvement strategies to generate new leads and increase the volume of sales for my store location. ✔ Though my time in this position was relatively short, I have conceptualized and established a brand new line of business – a personal service division – which has helped The Custom Suit Shop to boost its revenue significantly. Show less

In this role, I directed daily operations of a Dog Days branch, overseeing everything from staffing, inventory management and vendor relations to sales, marketing, and client service. I designed and executed strategic promotional initiatives to widen the client pool. As a leader, I guided employees in their work, resolved conflicts, and built a positive work environment. I also served as the public face of Dog Days, running the company social media and representing it at various public events… Show more In this role, I directed daily operations of a Dog Days branch, overseeing everything from staffing, inventory management and vendor relations to sales, marketing, and client service. I designed and executed strategic promotional initiatives to widen the client pool. As a leader, I guided employees in their work, resolved conflicts, and built a positive work environment. I also served as the public face of Dog Days, running the company social media and representing it at various public events, such as dog parades and charity dog washes. ✔ Over the course of just a year, I grew sales by 50% by conceiving and orchestrating a strategic program to drum up business in our second location. More specifically, I have:- Successfully marketed the advantages of the new branch (larger facility, more staff to serve clients, etc.) to attract new clientele. - After careful analysis, convinced management to cease grooming services as economically unviable, refocusing resources on expanding our dog boarding offerings and ensuring customer satisfaction.- Devised and introduced an optimized boarding system for dogs staying overnight, accelerating processes, reducing operating costs, and shortening daily closing time for busy seasons (holidays, weekends, special occasions). ✔ By strengthening relationships with vendors and suppliers, and overhauling the way inventory needs were determined, I have improved stock quality and ensured inventory availability and consistency. ✔ Having enhanced customer experience by championing client-first approach to service, streamlining staffing, and facilitating speedy issue resolution, I have helped Dog Days to be voted “Best Kennel/Doggie Daycare” by “Atlanta Magazine,” “Best Pet Spa/Best Place to Board Your Pets” by “The Sunday Paper,” and win “Best of City Search” 2007 and 2008 in Pet Boarding & Sitting, Pet Services, and Pet Grooming categories. Show less

As a Coach, I organized and managed day-to-day practice for a 20-person soccer team, providing strategic insights, tactical analysis, leadership and guidance to the players in addition to fostering team cohesion and boosting group morale. ✔ Despite the team being demoralized and myself being only slightly older than the players, I managed to succeed in establishing myself as an authority and to command respect, bringing team unity to its all-time high. ✔ Through skilled… Show more As a Coach, I organized and managed day-to-day practice for a 20-person soccer team, providing strategic insights, tactical analysis, leadership and guidance to the players in addition to fostering team cohesion and boosting group morale. ✔ Despite the team being demoralized and myself being only slightly older than the players, I managed to succeed in establishing myself as an authority and to command respect, bringing team unity to its all-time high. ✔ Through skilled coaching, I led the team in achieving the first winning season in school history, and scoring a number of other “firsts”:- Defeating the #1 ranked team in Georgia AA/A classification;- Reaching the GHSA Class A State Playoffs;- Finishing the season as Area Co-Champions. Show less