• Created application that is written in React Native friendly to IOS and Android mobility• Application will be able to call the SKI Patrol and school leadership teams from phones ensuring quick safety responses via mobile devices• Conducted product research projects to create process improvement guides• Improving design function of app to be able to connect to the backend so they can pull ski class information via mobile• Troubleshooted issues affecting production, stage, and development environments as requested• Analyzed, designed, and built new components using languages like Java, CSS, and JavaScript• Managed MySQL Database Architecture and Administration to improve several areas in Front-End and Back-End Development

• Oversee the production, maintenance, and updates of digital and print materials, including websites, publications, ensuring high-quality communication and user interaction.• Maintain and enhance knowledge of Oregon’s early learning system, applying insights to support and advance equity and inclusion within project initiatives.• Collaborate in a team environment, actively contributing to meetings, seminars, and workshops to foster a cooperative and productive work atmosphere.

• Provided Technical Support for Accounts Payable Automation software to over 70 customers• Trained and Managed Level 1 support for Ascend Software premier product ElevateAP• Provided Excellent customer support to more than 70 customers daily• Taking ownership of customer issues reported and seeing problems through to resolution• Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues• Identified issues and implemented appropriate solutions to deliver quick and effective remediation.• Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.• Explained technology-related details in easy-to-understand terms to individuals from different backgrounds and in various job positions.• Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.• Provided real-time support to everyday users of ElevateAP Product.• Completed root cause analysis on routine and complex problems.

Internship with UGrow

Outside sales representative that is skilled in prospecting and value selling to high valued customers. I maintained a high sales output throughout my time a Comcast.

I worked as a system analyst working on the JADOCS 2.0 project testing and finding problems in the development. i specialized in developing testing procedures for the software and working hand in hand with the development teams working on the project.

Worked as the software analyst, then CGI project transfered to CACI project and moved with the project.

Serves as the 17th Fires Brigade Targeting NCO with a worldwide deployment contingency mission; is the principle enlisted adviser to the Brigade Commander for targeting and non lethal targets and Named Areas of Interest. Senior trainer for 10 Soldiers and NCOs in the use and proficiency in Army Field Artillery Tactical Data System (AFATDS), Joint Automated Deep Operations Coordination System (JADOCS), Advises on the employment and target analysis of fire support assets to include artillery, naval gunfire, and close air support platforms; assists in the target development and target executions in support of the Brigade operations. Serves as the Brigade Safety NCO overseeing five Battalion Safety teams. Assisted in the Brigades Holiday Assistance Programs helping over 500 families during the holiday season with over $5,000.00 in assistance and vouchers to date.

Responsible for the organization, training, and combat readiness of a three man Combat Observation Lasing Team (COLT); performed duties as a high technology observer to maximize the use of smart munitions for the Brigade. Coordinates and executes the use of artillery, mortars, and close air support for the unit commander.