Daniel Scheiman Email & Phone Number

Cincinnati, Ohio, United States

Cincinnati, Ohio

Serve as the first line of contact and resource to patients, families and staff utilizing the Family Resource Center. Answer, screen and direct phone calls, in-person, WEB and or email requests from parents, family members and professionals. Capture accurate information from parents and professionals to effectively process and or triage requests to appropriate CCHMC support services. Work collaboratively to handle all volume efficiently (in-person, phone and email requests). Demonstrate basic… Show more Serve as the first line of contact and resource to patients, families and staff utilizing the Family Resource Center. Answer, screen and direct phone calls, in-person, WEB and or email requests from parents, family members and professionals. Capture accurate information from parents and professionals to effectively process and or triage requests to appropriate CCHMC support services. Work collaboratively to handle all volume efficiently (in-person, phone and email requests). Demonstrate basic knowledge of systems, including phone, computer, industry specific standard systems, MyChart. Provide follow up as necessary. Ensure each family is served with respect and dignity; actively listen to the concerns expressed by staff and families and work to diffuse conflict. Provide customer service recovery in collaboration with Family Relations, Social Services, Hospital Leadership, Global Health, and other divisions. Show less

Cincinnati, Ohio

• Assess and identify childcare needs, barriers, and solutions for diverse, local families. • Develop support plans, connect families to community resources and services, and provide follow-up support. • Intake, process, and triage general family concerns to appropriate non-profit and public benefit organizations such as the Hamilton County Department of Job and Family Services. • Proactively forge and maintain strong working relationships with case managers at 3 local homeless… Show more • Assess and identify childcare needs, barriers, and solutions for diverse, local families. • Develop support plans, connect families to community resources and services, and provide follow-up support. • Intake, process, and triage general family concerns to appropriate non-profit and public benefit organizations such as the Hamilton County Department of Job and Family Services. • Proactively forge and maintain strong working relationships with case managers at 3 local homeless shelters to increase community and resource integration and provide appropriate referrals to community childcare options. Show less

Cincinnati, Ohio

• Expanded area service provider database by 25 local providers to increase employment resources for fathers involved with the child support system. • Assessed up to 25 clients at a time using the Adult Adolescent Parenting Inventory (AAPI) assessment tool.• Developed Individualized Service Plan (ISP) with clients based on the AAPI to educate and build client skills.• Facilitated bi-weekly parenting groups using the Nurturing Fathers Curriculum to boost self-sufficiency and… Show more • Expanded area service provider database by 25 local providers to increase employment resources for fathers involved with the child support system. • Assessed up to 25 clients at a time using the Adult Adolescent Parenting Inventory (AAPI) assessment tool.• Developed Individualized Service Plan (ISP) with clients based on the AAPI to educate and build client skills.• Facilitated bi-weekly parenting groups using the Nurturing Fathers Curriculum to boost self-sufficiency and responsible parenting.• Interviewed and educated program candidates, completed the client intake process, and provided frequent updates to the referral management system. Show less

Cincinnati, Ohio Area

• Served as the first contact for approximately 50 clients, their families, and their interdisciplinary team.• Assessed and advocated for people with developmental disabilities, including children and seniors. • Developed a service plan and coordinated multiple services, including transportation, lodging accommodations, activities and day programs, counseling, court, benefits, discharges, and referrals to community resources.

Cincinnati, Ohio Area

• Served as the front line of family services case management for up to 20 cases at a time involving child abuse, neglect, and/or dependency. • Assessed client needs and acted as liaison between clients, caregivers, service providers, community agencies, and the court system from initial complaint filing to conclusion of court involvement. • Coordinated discharge planning, placement monitoring, and crisis intervention. • Facilitated access to additional information, support, and… Show more • Served as the front line of family services case management for up to 20 cases at a time involving child abuse, neglect, and/or dependency. • Assessed client needs and acted as liaison between clients, caregivers, service providers, community agencies, and the court system from initial complaint filing to conclusion of court involvement. • Coordinated discharge planning, placement monitoring, and crisis intervention. • Facilitated access to additional information, support, and referrals to appropriate agencies and organizations. Show less

Dayton, Ohio Area

• Educated young children on a variety of topics to increase exploration and learning through play.• Developed and implemented age-appropriate lesson plans.• Led parent/teacher conferences and collaborated with parents to ensure each child’s needs were met.• Maintained detailed progress reports for students to track and ensure educational growth.