Daniel Schipper Email & Phone Number

Sydney, Nsw, Au

North Sydney, New South Wales, Au

Driving Aretex's managed services for information technology and digital capability. With a passion for simplifying complex problems, I'll be leading ATS to drive down the cost of IT and improve the efficiency of our client's technology infrastructure. Supporting our clients across all areas of their business with a host of IT infrastructure, cyber security, back-office automation and digital transformation services.

London, Gb

Supporting the growth of the APAC and North American West Coast regions through sales, consulting and support.

Sydney, Nsw, Au

• Developed the lead to cash and product provisioning digital transformation strategy. Led solution reviews and commercial negotiations resulting in Salesforce.com being selected.• Led the Salesforce.com phase 1 implementation, achieving go live of a rapid MVP (lead and opportunity management on Sales Cloud) in 60 days.• Reviewed and optimised the use of AWS resources achieving savings of 40% with no adverse customer impacts.• Implemented New Relic performance monitoring solution to optimise application performance and monitor underlying cloud based infrastructure. • Established the Information Security Management System and initiated the project for ISO 27001 certification.• Restructured the IT team to provide a dedicated business systems team, with project management and business analysis capability, with a focus on improving end-to-end business processes and systems to remove constraints and support rapid, scalable growth.• Implemented On Call Policy and rostering for 24x7 Product support to improve the reliability of support during key US and EU customer hours. • Implementation of Jira Service Desk to provide ITIL based Service Management processes and discipline.• Head Office relocation including the establishment of 3rd Party Data Centre.• Manage all technology vendors, contracts and costs • Negotiation of Microsoft Enterprise Agreement and subsequent implementation of Office 365.• Established the Service Delivery (product support) function; leading a team of 65 people through transition and establishing the required processes, systems and organisational structures.

Sydney, Nsw, Au

• Led the development of the Direct to Consumer (D2C) E-Commerce Operating Model and establishment of baseline business requirements.• Established the business working group to manage the embedding and ongoing support of the D2C E-Commerce Operating Model• End-to-end delivery of a tactical E-Commerce site delivering capability for a critical D2C shopfront in Hong Kong.• Re-baselined the Program Schedule• Established Risk, Issues, Actions & Decisions logs• Provided day-to-day leadership for program resources

As founder of The Balanced Group I was accountable for all aspects of business operations and development. The Balanced Group exists to improve the lives of people in business.We do this by creating space for growth; through services that take day-to-day problems away and strategic planning that unites the entire organisation towards a shared vision.The Balanced Group provides services that help you to:- Run your business- Plan and grow your business

Macquarie Park, New South Wales, Au

Reporting to the UXC Connect CEO for Strategic Governance and the Director of Delivery Services for Information Systems I led a team that helped UXC Connect align its activities in pursuit of strategic objectives. I also led a number of other governance functions include the risk committee, Safety & Environmental Management and Quality & Business Process Management.Key achievements included:- Significant increase in profit through strategic alignment- Introduction of financial forecasting approach (people, process, tools) that improved decision support for the CEO and leadership teams- Staff alignment to strategy increased from < 30% to > 90% through integration of staff objective setting into the overall strategy approach- Reduced WHS related risk from sub-contractor resources by > $800K p.a. through implementation of cloud based induction system and related organisational change. - Established the foundations for consolidated IT Service Management across 6 business units- Built a strong, self sufficient team. For Strategic Governance my responsibilities were:• Architect of the Business Strategy process and framework• Owner of the strategy process, strategic planning programme, organisational alignment and strategy review. • Integration of finance, operations, P&C (HR), IT and the Project Office into the overall strategy framework For Information Systems my responsibilities were:• Develop and execute the Information System strategy to ensure high quality, effective information systems in support of the UXC Connect Strategy• Forecast and plan for equipment and software purchases / leases in relation to projected business requirements• Set and controlling IT operational and development expenditure within budgets• Overseeing the management of organisation-wide Information System projects

Macquarie Park, New South Wales, Au

Providing internal ICT services to Integ Group, UXC Connect, XSI and UXC BSU

St Leonards, Nsw, Au

Miami, Florida, Us

Masters, Information Technology

Mcsa 2003, Systems Administration

Certification, Mcse 2003

Mcts Sql 2005