Managed complex cross-functional working groups to drive new development and partnership based on Sabre's growth initiatives. Tracked new ideas through the innovation funnel by working with Google and various startups to test new functionally in the marketplace by leveraging rapid experimentation.

Managed the implementation of new technology to increase operational efficiency and meet demands of the client. Developed a new process to migrate complex in progress orders reducing manual intervention and allowing the project to stay on time and on budget.

Analyze new market development opportunities and utilization of workforce to drive short term strategic planning and optimal expansion plans. Discover opportunities for operational efficiencies and develop action plans to implement new processes.

Managed the implementation of surface management tools for use in departure sequencing, flow management, and ramp control resulting in process changes and reduced delays. Analyzed operations data to compare against other airlines and determine constraints. Prepared and conducted training material and presentations. Prepared multiple ad hoc reports pertaining to operational analysis for coordination with leadership and the FAA. Collaborated with NASA evaluating National Airspace constraints deploying a new tool to save flight time and fuel.

Developed airport master plans for various size airports across the country such as Anchorage, Los Angeles, and Indianapolis. Prepared facility evaluations, analytical analysis, and alternatives comparison. Facilitated airport senior management in making value add decisions and long term development plans.

Collected passenger and baggage times throughout SAN as part of the Airport Development PlanAssisted the Airport Planning team in removing Part 77 Obstructions on private and government propertyAssisted consultants by collecting vehicle counts and vehicle occupancy countsResearched and created layouts of all airlines ground handler contractors used at SAN

Coordinated daily visitor itinerariesManaged the Undergraduate Admissions front desk by assisting visitors, handling inquiries, and data entryConducted hour long campus tours educating visitors about the universityAssisted in organizing special campus visit days with 300+ people in attendance

Managed a building of 45+ residents in a specific residence hallCreated passive and active programs throughout the year focusing on academic, personal growth, and educationCoordinated training sessions for fellow Resident AssistantsDesigned and implemented programs with attendance of 250+ residentsResident Assistant of the Year 2010-2011 as voted by my peers

Assisted in planning and review for a new All-Hazard Station Emergency Program for all of the Southwest and AirTran StationsResearched station and airport emergency contact information for all new stations, both domestic and international. This included the creation of a map listing all Southwest and AirTran destinationsResponsible for managing Emergency Kit Audits, Hurricane Kit Audits, and Provisioning Kit AuditsAssisted stations in preparing and testing their emergency plan during tri-annual airport emergency drills

Primarily assisted the Operations Department as well as Maintenance, Emergency Response, Governmental Affairs, Planning/Environmental Compliance, Contracts, Police, Fire, General Aviation, Finance, and MarketingCompleted a comprehensive training manual detailing Airside, Landside, and Terminal inspection procedures for RSW and presented it to the Director of OperationsCreated demographic analysis of multiple regions in Florida for Air Service Development to encourage new air serviceAssisted Airport Operations Agents with duties including gate management, daily inspections, and reports