Daniel S. Email & Phone Number

Rochester, New York, United States

• Recruit, train, and develop staff. Provide ongoing coaching and support. • Conduct performance reviews and address employee performance issues.• Ensure efficient daily operations, including inventory management, merchandising, and customer service.• Monitor and drive sales performance, ensuring targets are met or exceeded and submit reports on store performance.• Manage the store budget, including expenses and profit margins.• Promote a positive shopping experience through exceptional customer service. Address customer complaints and issues promptly and effectively.• Ensure adherence to company policies and legal regulations, including health and safety standards.• Implement measures to reduce theft and ensure the security of the store.• Oversee inventory levels, ordering processes, and stock replenishment. • Maintain attractive and organized product displays.• Analyze sales data and customer feedback to identify trends and make informed business decisions.

Lockport, New York, United States

• Led the store to success through mentoring and coaching associates while optimizing processes. • Analyzed daily sales reports to identify high-sale and high-theft items and low/no-sales trends.• Provided exceptional customer service, offering guidance on a diverse range of products and services.• Cultivated a customer-centric culture, elevating the buying experience and fostering relationships for long-term growth.• Managed accurate accounts payable/receivable by supervising input and review of invoices and credits.• Ensured financial integrity through daily safe counts, accurate deposits, and internal theft monitoring.• Performed daily store walkthroughs, assigning tasks for efficient operations.• Maintained open communication by conveying company expectations to associates weekly.• Directed weekly pricing strategies, planogram implementations, revisions, modifications, and cycle counts to optimize sales and operational efficiency.

Buffalo, New York, United States

• Managed over 50 associates in five different departments (Grocery, Dairy, Frozen Foods, Health and Beauty, General Merchandise).• Analyzed sales reports (Grocery, Dairy, Frozen Foods, Health and Beauty, General Merchandise) to identify patterns, trends, and consumer wants/needs then adjusted merchandise orders to keep up with the changing market.• Strategized weekly marketing initiatives to drive sales growth and enhance market presence. • Developed shrink-reduction and sales-boosting plans from weekly cycle counts and zero reports.• Conducted weekly profit and loss reviews with department managers.• Nurtured a customer-focused culture, enhancing the purchasing journey and fostering sustainable growth.• Partnered with store manager to cohesively manage and lead comprehensive store operations. • Directed merchandising meetings to elevate the effectiveness of weekly sales flyer layouts and promotions.• Maintained accurate accounts by reviewing credits and debts for non-perishable departments.• Coached associates to prepare them for department manager roles, providing them with the necessary skills and knowledge for effective leadership.

Lockport, New York, United States

• Managed and supervised store associates monitored employees' performance, weekly scheduling and payroll, and daily staff motivation meetings.• Over the four years, Footwear sales increased from 5% to 50% and Apparel increased from 10% to 60%.• Constructed and arranged sales displays, and planograms and conducted weekly cycle counts to validate item placement, quantities, and pricing accuracy.• Managed accounts payable and receivable by inputting and reviewing invoices and credits meticulously.• Engaged customers by offering guidance on diverse company products and services.• Performed daily safe counts, and deposits, and cross-verified with the system to deter internal theft.• Communicated company expectations to associates weekly, ensuring transparent communication.

Amherst, New York, United States

· Managed accurate accounts payable and receivable by meticulously reviewing invoices and credits.· Analyzed daily sales reports to identify trends.· Optimized sales of pet food by expertly stocking, arranging, rotating, and presenting both perishable and non-perishable items.· Guided and trained new associates, stressing the significance of organization, rotation, and product presentation.· Executed strategic sale displays, plan-o-grams, and weekly cycle counts, ensuring precise item placement and pricing accuracy.· Provided exceptional customer assistance, offering insights across a diverse array of products and services.· Advocated for organic pet food products, educating customers about the advantages of choosing organic options.· Addressed and resolved work and sales-related issues, effectively balancing company objectives with employee and consumer needs.

Cheektowaga, New York, United States

· Aligned company goals with employee and consumer need to identify and resolve work or sales-related concerns.· Addressed work and sales-related issues and found equilibrium between company objectives and employee and consumer needs.· Design presentation of store merchandise and create visual planograms that align with company goals.· Responsible for improving the store’s merchandising standards and action plan.· Train, develop, and introduce new associates to POS systems and key sales tactics.

Master Of Business Administration - Mba, Leadership And Innovation

Bachelor Of Science Business Administration, Sports Management

Associate Of Arts And Sciences - Aas, Business Administration And Management, General