Managed, coached and developed team of 4-12 recruiters. Designed and implemented efficiencies to increase candidate pipeline, strengthen business relationships and ensure proper placement of right fit talent. Partnered with department leadership to create new and efficient processes in an effort to enhance the candidate experience and increase retention.

Ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs. Responsible for working with various clients to assess hiring needs and interview candidates for positions.

Strategic full cycle recruiter for a variety of hard to fill positions for a Fortune 500 company. Rotating Manager on Duty for a team of 10-20 people during daily operations and large weekly hiring events. Created and implemented out of the box ideas efficiently utilizing staff.- Partnered with Department Leadership, Business Analytics and Talent Development; defined staffing and orientation requirements for specified client groups.- Worked alongside Human Resources Business Partners. Ensured policies were upheld. Assisted in relocating Team Members to alternate positions, reducing turnover and improving employee engagement.- Grew and developed internal talent for the Universal Orlando Career Network by conducting career discussions and internal interviews. Notable Achievement: Decreased terminations by 16% year over year with a 3% termination reduction due to terminable factors during recruitment by updating Consumer Insights hiring practices and creating new documentation.

Recruited for Technical Services. Utilized Talent Search Databases to pipeline candidates for a multitude of hard to fill positions.

Conducted daily interviews for Park Hourly opportunities, scheduled second manager interviews and completed application review. Trained Talent Acquisition new hires and created venue specific informational documents/realistic job previews for interviewers to identify right fit placement. Updated Standard Operating Procedures manuals and designed training outlines. Notable Achievement: Recruited, strategized and communicated Merchandise opportunities for the grand opening of The Wizarding World of Harry Potter™ - Diagon Alley™.

Managed dynamic teams in a variety of Attraction venues. Developed and implemented programs that improved Team Members’ satisfaction and increased efficiencies in the operation. Controlled daily budget and Team Member rotations, administered opening and closing shift meetings, managed the queue line and guest/Team Member situations.- Updated training practices, evaluations and manuals to ensure new hires were trained optimally.- Created one on one Team Member coaching tools. Improved capabilities on venue concerns for future development.