Dan Dunn Email & Phone Number

Downers Grove, Illinois, Us

Dan delivers the necessary guidance and experience to position Aqueity as a leader in the IT services industry. His daily responsibilities include overseeing company operations to ensure production efficiency, exceptional customer service, and cost-effective resource management. He develops and implements long-term strategic planning to advance the company's mission and objectives, and to promote the revenue, profitability, and growth of the organization. • Communicates, and implements the vision, mission, and overall direction of the organization. • Assists and guides the Aqueity team to meet targets, achieve company goals, and align with the vision of the organization as a whole. • Formulates and assists with implementation of strategic plans that steer the company’s direction and development. • Continually evaluates the strengths and weaknesses of the organization's performance, adjusting strategy and direction to correct problems and fortify areas of success. • Maintains awareness and seeks developmental knowledge of the internal and external competitive landscape, identifying and capitalizing on opportunities for expansion, track markets, and trends. Stays current with new industry standards and developments and continually improves upon customer service.

As chairman with HCS Family Services, Dan was responsible for furthering the goals and the mission of this non-profit organization to benefit homeless and low-income families and individuals. His work with HCS served to increase funding and strengthen the composition of the board of directors, permitting a wider outreach for the organization's various programs.Organizational leadership: • Supported the implementation of the organizational vision, as established in the HCS Family Services Strategic Plan that serves as a basis for the mission of the organization • Ensured consistency in financing, fundraising, communications, and systems to increase the efficiency of program implementations; recommended the timelines and resources required to achieve specific program goals • Attracted, developed, coached, and retained high-performance board members to improve the standing of the organization; empowered board members to elevate performance, levels of responsibility and accountability, and spans of control • Developed and implemented improved systems, processes, and tools to provide greater support for the facilitation, collection, and sharing of knowledge between the board and staffExternal relationships: • Expanded fundraising activities to support existing programs and the growth and development of HCS Family Services • Cultivated existing relationships and developed new funding relationships with partner organizations

Miami, Florida, Us

As a corporate sales executive for CompUSA, one of the largest retail consumer technology companies in the United States, Dan focused on providing exemplary customer service and attention to detail, cultivating a loyal customer base that carried over into his next venture.Customer service: • Established and maintained a high level of customer satisfaction, leading to the ability to translate 70% of existing client base into new customers for Aqueity, Inc.Business development / sales: • Consistently exceeded weekly and monthly sales activity goals • Held the position of #1 sales representative in the region for 4 consecutive quarters • Identified and implemented opportunities to cross-sell and up-sell customers, leading to an average revenue increase of 17% per client each yearJob skills: • Consistent ability to multi-task and solve customer problems • Expert in using CompUSA's order processing system relating to all aspects of order entry, order inquiry, and customer cross-reference • Responsible for handling and resolving customer inquiries accurately and in a timely manner