Daniel Seaborne Email & Phone Number

London, Gb

London, England, United Kingdom

Your customer expects a brilliant and easy experience every time they contact you. This is what Sabio deliver.Through a unique combination of expertise, technology and insight, Sabio will guide your business in the creation of exceptional end-to-end digital customer experiences. Putting your customer at the heart of your organisation.Sabio work across industry verticals, with some of the world’s largest organisations, to transform their customer experience, reduce operational costs and improve customer and employee engagement.Combining our own unique products and deep sector knowledge with award-winning technologies, Sabio are one of Europe’s fastest growing providers of digital CX transformation solutions, supporting clients in over 50 countries.

London, England, United Kingdom

Sabio has shared the same vision of a business from day one: a company built on strong ethics, and dedicated to providing excellent customer experience through innovative technology solutions.Sabio is a leading independent contact centre technology specialist – focused solely on delivering exceptional customer service strategies and solutions. Sabio brings over 21 years’ expertise in the delivery of best practice customer contact technology solutions, and has a track record of success in helping a wide range of businesses (including some of the world’s largest organisations) transform their customer contact operations to create brilliant customer experiencesI currently lead the UK Commercial organisation at Sabio, with overall accountability for the strategy and commercial engagement with our current and future clientsKey deliverables for the role include: -- Sabio SLT sponsor across key customer relationship- Supporting the Vertical teams with strategic, multi-year account planning to expand Sabio coverage within account base, typically by aligning Sabio technical solutions to resolve complex business challenges- Supporting our commercial managers to understand business issues with prospective customers and positions Sabio's capability to support them on a technology transformation- Delivering YoY growth by expansion of Sabio portfolio and IPR solutions to support customer CX and Digital Transformation Strategies to deliver tangible ROI benefits- Delivering thought leadership across all levels of the client's business to drive the delivery of best-in-sector customer service- Extensive engagement with the Sabio Executive Team to deliver business forecasting and future M&A strategy

London, United Kingdom

During my time leading the Client Management organisation, I held overall accountability for the strategy and commercial engagement with our existing clientsThe core responsibility of the team was to built deep and board relationships across our key customers, to help them deliver against their business objectives by aligning Sabio technology to assist with growth and cost control initiativesFrom its inception in January 2019, the Client Management Sales Team team performed over budget in each financial year, and was the Number 1 Global sales team in consecutive financial years. The team delivered the largest ever single quarter of performance of a commercial organisation within Sabio in its final full quarterKey deliverables for the role include: - - Sabio SLT sponsor across key customer relationship- Supporting the Vertical teams with strategic, multi-year account planning to expand Sabio coverage within account base, typically by aligning Sabio technical solutions to resolve complex business challenges- Delivering YoY growth by expansion of Sabio portfolio and IPR solutions to support customer CX and Digital Transformation Strategies to deliver tangible ROI benefits- Delivering thought leadership across all levels of the client's business to drive the delivery of best-in-sector customer service- Extensive engagement with the Sabio Executive Team to deliver business forecasting and future M&A strategy

London, United Kingdom

During my time in Enterprise Sales, I lead the team within the organisation responsible for the account strategy and commercial engagement with our Top 30 customersThe core responsibility of the team was to built deep and board relationships across our key customers, to help them deliver against their business objectives by aligning Sabio technology to assist with growth and cost control initiativesFrom its inception in October 2016, the Enterprise Sales team delivered 9 out of 9 quarters of over performance, and was the Number 1 Global sales team in consecutive financial years. It delivered Sabio largest ever sales performance in 2018, ending the year at 154% against target

London, United Kingdom

Sabio is a specialist systems integrator focused on delivering exceptional customer contact strategies, applications and solutionsThe Head of Account Management role involved leading the UK commercial team operating in all vertical markets but with extensive experience in building and executing value propositions into Finance, Retail, Telecommunications, Utilities, Logistics and Outsourcing across EMEA.

London, United Kingdom

My role of Account Director encompassed the end-to-end ownership of strategy across two Tier 1 Sabio clients across multiple geographical territories, managing the Sabio team responsible for the delivery of services into my account baseDuring my time in the role, I delivered year on year growth within my customer base aligned with my quarterly and annual objectives.

London, United Kingdom

During my Commercial Account Management role, I was responsible for the commercial relationship with a number of key Sabio accounts. My focus was to identify and define how Sabio solutions could effectively enable our customers to improve contact centre and back office operations through the use of advance technologies across our industry leading practice areas: - - Unified Communication - Workforce Optimisation - Customer Interaction Management - Voice Self-Service - Applications & Systems Integration - Network ServicesI delivered year on year growth in my client base, with consistent delivery quarterly and annually against my core role objectives