Daniel Shapiro Email & Phone Number

San Francisco, CA, US

San Francisco, CA, US

Newark, California, US

• Built custom integrations, in Python, between Syncari and third-party tools, enabling Syncari customers to successfully build complex data pipelines previously impossible with other tools
• Developed tech partner integration framework and training programs, accelerating time-to-value for Syncari integration partners.
• Functioned in both a pre and post-sales capacity, helping to demo Syncari and scope onboarding engagements as well as support strategic partners and customers through long-term support and custom data pipeline.

Charlottesville, VA, US

• Designed product recommendation architecture for use by large financial services firm paving the way for greater user growth and retention
• Built a ChatGPT-based Python script for marketing campaign analysis, enabling non-technical employees to evaluate their campaigns with Braze and Adobe easily
• Managed Braze and Snowflake technical partnerships and created documentation and delivered enablement sessions to WillowTree employees

Burlingame, California, US

• Launched the Incident Management program and introduced a process for resolving high-severity incidents, learning from them, and improving site reliability
• Built a Slackbot to automate incident alerting, leading to a drop in incident resolution times across the Engineering team (also won top prize at Hack Week 2022)
• Ran incident postmortem meetings, documented and presented learnings in Engineering all hands, and maintained the incident action item backlog in Jira
• Built custom dashboards in Confluence and regularly presented incident performance one-pagers to Engineering leadership, improving visibility and accountability amongst Engineering Managers

Burlingame, California, US

• Built custom analytics pipeline for the CDC and HHS between Color, AWS, and Palantir improving Covidinfection rate visibility on a national level
• Built custom Python scripts to simplify the process of spinning up new Covid testing sites, reducingreliance on manual configurations and preventing associated human errors
• Built custom Python scripts to improve and speed up configuration of genomics kit collection sites,improving program reach across public health and enterprise customers

New York, New York, US

• Managed Braze’s largest strategic customers, performing code reviews of Braze’s iOS & Android SDKimplementations and providing code samples, reducing confusion and errors and shortening implementation timelines
• Built Full Stack demo site with React and Node.js SDKs providing developers with a live playground toobserve the features and behavior of each SDK
• Program managed and launched Braze’s new Data Services consulting packages, improving customer usage of Braze analytics tools and increasing adoption of Braze’s Snowflake Data Sharing integration

New York, New York, US

• Created the Production Readiness Assessment, an easy to follow and self-serve guide for developers to QA their Braze integration, which decreased blockers to integration and sped up implementation times
• Developed slide decks and documentation for SSL click tracking, providing Braze employees and clients alike with easy to understand explanations of its importance and decreasing the rate of incorrect implementations.

New York, New York, US

• Led implementation and scaling of Optimizely Full Stack for strategic customers, consulting on data pipeline integrations, search algorithm testing, and feature flagging and rollouts
• Built custom analytics integrations, complex event tracking, and user attribute targeting in Optimizely Web, helping customers leverage all their disparate platforms within Optimizely.
• Spearheaded professional services program in Australia working with strategic customers in the APAC region and increasing Optimizely's footprint in Australia and Asia
• Served as subject matter expert on Tealium and Segment integrations writing documentation and consulting on accounts where integrations with these technologies played a major role.

New York, New York, US

• Served as technical consultant during clients' technical validation of Optimizely and helped close deals over $100k
• Built Optimizely Full Stack e-commerce demo environment, making it easier for Account Executives to demo Optimizely's developer-facing products
• Held role as Subject Matter Expert for Web team, building closer relationships between Sales and Product and providing regular product feedback
• Wrote technical documentation on how Optimizely works with React and CDN caching, improving customer education and reducing sales cycle complexity

Philadelphia, PA, US

• Created business intelligence software in R allowing us to automate our feedback process and better analyze customer data
• Analyze market and competitor data to better craft market penetration strategies
• Use Scrum and Agile project management methods to ensure project completion

Newark, New Jersey, US

• Built a database to store and reduce retrieval time of data on state-funded projects
• Analyzed web traffic by geographic region to better map out lead generation opportunities and untapped markets
• Created in-house news alerts system using Google Alerts, cutting costs by $20,000 and accessing a wider range of news sources than previous system
• Used Google Analytics to analyze web traffic and understand how to improve our social media presence; leading to higher web traffic and conversion rates

Bachelor Of Science (B.S.), Information Systems

Full Stack Web Development