Help Desk Engineer
Current▪ Operate trouble ticket system.▪ Assist technical data to field technician on troubleshoot.▪ Monitoring of fiber optic networks for Telkomsel’s BTS.▪ Conducting end to end technical data collection of fiber optic networks for Telkomsel's BTS.▪ Application/renewal/cancellation of work permits to tower provider of Telkomsel's BTS.▪ Conducting preventive maintenance of fiber optic networks for Telkomsel’s BTS.▪ Configure GPON OLT-ONU (Huawei, ZTE) for transmission Telkomsel’s BTS.▪ Make several of reporting dashboards.