Jc Daniels Email & Phone Number

Coeur d'Alene, Idaho, United States

• Working as a team to reduce fraud losses by utilizing various fraud detection tools to review and verify customer behavioral activity
• Verifying information on existing accounts through inbound calls (in some cases outbound).
• Work on daily reports such as: 96s report & F01s

• Able to effectively communicate in a respectful and assertive manner while bringing their accounts out of collections.
• Handle multiple tasks in a fast-paced or changing environment, and maintain outstanding attendance at all times.
• Effectively motivate associates and drive increased performance.

• Orders all dairy and perishable grocery products.
• Process invoices and returns.
• Responsible for achieving and exceeding margin and sales targets.
• Request and ensure proper signs for all sale items.
• Controls spoilage; generate turn movements and participates in monthly inventory.
• Participate and motivate team growth.

• Managed, coordinated personnel and operational activities involved in all phases of construction projects.
• Coordinated with construction firms involved in building structure.
• Estimated assembly costs for proposed projects and monitored job costs for projects currently under contract.
• Dealt one-on-one with customers to resolve complaints.
• Defined a project's scope based on client's requirements, reviewing architectural, engineering, and furniture installation plans.
• Demonstrated excellent communication skills with staff, managers, and clients.

• Advised customers on purchases.
• Operated POS cash register for company goodies.
• Provided exceptional customer service and support.
• Developed close and personal relationships with clients to ensure customer loyalty and retention.
• Marketed and sold acute care services such as phone insurance, electronic replacement parts, etc.
• Acquired an expertise in customer service and "closing the sale”.

• Tracked operational status of all assigned facilities
• Maintaining positive inventory control.
• Located suppliers for raw materials and forklifts.
• Assisted in loading commercial trucks with supplies and merchandise.

• Coordinated with all departments ensuring smooth operation.
• Coordinated workshops, seminars, and special events.
• Coordinated, prepared, and recorded meetings.
• Coordinated relocation of employees in conjunction with the Human Resources Department and set up interviews with employment candidates.
• Answered incoming calls and made appointments.
• Accepted increasing responsibility demonstrating flexibility and ability to learn quickly.