Daniel Skelly Email & Phone Number

Greater Los Angeles Area

Gardena, California

Providing leadership and strategic direction for the business application portfolio of a 350 store retail chain which includes a pedigree of heavily customized interfaces and applicationsManage the team of IT professionals who support both the infrastructure and applications, enabling the business to achieve their goals and objectivesProvided my expertise as a BSA and acted as the key liaison between I.T. and business operations – delivering solutions in an agile environmentThrough reverse engineering and analysis, documented the end-to-end current systems and customized processes, to provide a realistic picture of what capabilities and/or limitations are available for the businessDevelop and maintain a strict budget for all facets of the technology department – delivering documented cost savings year over yearEvolving the IT department by improving morale and performance through organizational process structure

Costa Mesa

Provided analytics and level III support for JDA POS / JDA Central Server and related systems - QA all fixes, enhancements, and modifications for JDA POS and related systems.Worked closely with 3rd party vendors providing end-to-end quality assurance testing for all custom enhancements with measured and reported ROI benefits to the organization; holding vendors financially accountable for meeting promised solutions and deadlinesDocumented solution processes and provided hands on training to level I and II support staffRegularly engaged management on best practices and department streamlining - JDA POS / MySQL / JDA MMS / JDA Integrator / AFARIA / Aldon Rocket / MS Office suite

Torrance, Ca

Implemented all major ERP modules within the JDA MMS software suite for retailManaged the implementation of JDA Warehouse, workflows, and defined processesBuilt Service [Help] Desk from the ground upPerformed detailed gap analysis and 3rd party software recommendationsWorked side by side with Executives and to deliver Business Intelligence for all major aspects of the supply chainScheduled, monitored, and maintained all day end processes; tuning and adjusting schedules to maximize up-time for the organization, and end user availabilityDocumented all change managementManaged and maintained the successful roll-out of RTCs StoreMobileRF – a significant ERP enhancementTrained all corporate and store level Inventory Control Specialists

Network Design InfrastructureManaged Team Projects on several large network installations. Including UCLA and Glendale Community College Campuses

Santa Monica Ca

Direct and supervise all functions and activities of the Store and its Associates to achieve organizational goals - i.e. sales, profit, Customer Experience, and Associate Engagement.