Daniel Miron Email & Phone Number

Greenwood Village, Co

• Provide support for new policies, procedures and products• Collaborate with peers, leads, management, and trial participants to develop technological advancements• Disposition all project calls to gain analytical data on new technologies, tools and experiences• Elevate backend deficiencies to the proper engineering or analytical department for investigation• Perform extensive network and device diagnostics to uncover underlying concerns• Correlate with local area supervisors and managers to resolve customer facing issues• Maintain effective Quality Assurance standards set by management• Participate in team meetings to drive positive changes amongst the team and the company as a whole

5800 S Quebec St

• Provide prompt and efficient assistance to customers with technical issues regarding internet, cable, and phone• Troubleshoot, isolate and repair back end problems on customers’ accounts• Document and maintain tickets to track the problem through to resolution• Communicate with regional dispatch supervisors on customer related incidents• Maintain effective Quality Assurance standards set by management• Interact with peers, supervisors and management to discuss better practices and procedures

5800 S Quebec St

• Provide prompt and efficient assistance to customers with technical issues regarding internet, cable, and phone• Troubleshoot, isolate and repair back end problems on customers’ accounts• Document and maintain tickets to track the problem through its resolution

* Responsible for logistically maneuvering heavy objects repeatedly, which requires good physical condition to work extended hours in a day* Develop precautionary measures to avoid damage to client’s possessions* Maintain open communication with clients to achieve maximum level of satisfaction

Prepared and Repaired metal products for painting* Mixed and applied high-quality electrostatic epoxy paint finish at clients request* Managed and coordinated projects to meet deadlines

* Tactical Aircraft Maintenance on F-16 / F-117 aircraft* Provided systematic and in-depth phased inspection to ensure flight worthiness of aircraft after specified hours offlight* Communicated with support groups to repair any damage* Performed quality assurance checks on repairs made by support units

* Tactical Aircraft Maintenance on F-16 / F-117 aircraft* Performed pre/post launch inspections of aircraft* Coordinated with pilot to ensure safety of aircraft prior to launch* Managed maintenance scheduling of my assigned aircraft* Coordinated with maintenance specialists on major repairs