Daniel Soukup Email & Phone Number

Lakewood, Washington, United States

Supervised entire management team and 350 Associates and achieved effective implementation of company mission throughout daily operations. Assisted in directing facility operations, merchandising, and company direction. Drove sales and financial performance of the business and ensured compliance with company policies and procedures through effective training and leadership. Provided direction and guidance to hourly associates and managers on proper customer service approaches and techniques successfully resolving customer needs, complaints, and issues within company guidelines and standards. Trained associates and conducted follow-ups, mentoring high potential team members. Coordinated staff meetings to discuss daily business plans and administered yearly performance evaluations. Maintained consistent presence in departments to examine operations and oversee production and policy compliance. Monitored profit and loss performance throughout store, reviewed financial and productivity reports, coordinated with vendors guaranteeing quality products and service and maintained compliance with food quality assurance guidelines. Improved efficiency by streamlining operations in all departments, including payroll analysis. Promoted store through local sponsorships and newspaper/radio advertisements maintaining positive community relations through extensive local involvement.