Daniel Prakash Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

I am part of a brilliant team delivering exceptional solutions for difficult and complex customer problems.Invia is an internationally recognised industry leader as a smart solutions provider to the Telecommunications and IT industry. Our products make it easier for Telcos and account managers to impress their business customers with unmatched levels of.

Sydney, Australia

Bluewater Control is a leading managed mobility solution provider for enterprise customers. In this leadership role I was responsible for: -Guiding continued business improvement-Providing domain expertise and product direction-Responsible for overseeing the customer success team delivering best practice customer implementations.

Sydney, Australia

Product consultant at Invia a leading technology solutions provider. I was able to use my experience and expertise to effectively guide product implementation for Invia. My role included but not limited to: o Product Managemento Project Managemento Client managemento Supporting client through their product implementation journeyo Provide client business.

Macquarie Park

The product stream lead was a key leadership role, and the single point of contact to lead and drive Enterprise Mobility product related requirements, decisions, reviews and approvals. This role worked with the program team, vendor, and internal product SME’s. This role allowed me to lead the Optus Enterprise Mobile product house through a large and.

Macquarie Park

As a product manager I was responsible for multiple product portfolios within Optus Corporate Mobile division. My role involved: o Driving the end to end development and implementation of marketing offers and campaigns to promote the uptake of mobile services within Optus Business division. o Developing and executing product strategy for multimillion.

• As a business analyst in Optus Business division I worked on multiple roles varying from simple product or process enhancement to company wide implementation of key technology and offers to market. My role included: o.
• Provide input into Annual Operating Planning.
• Define product scope during project set up phase
• Review / approval of functional requirements specification, solution designs, project schedules, implementation plans
• Billing solution design for marketing requirements
• Review / approval of test plans, test cases, test results (may include full or partial execution)

Service Management support to care teams (Customer Care and Billing)Provide information systems support for marketing and business activitiesProblem Investigation and AnalysisBusiness Reporting and CommunicationsOffshore contractor ManagementCustomer complaint reduction initiativesDatabase managementApplication TestingDocumentation

Billing solution design for complex products.Product design and configurationWorkflow Management and Integration

SmartPhones Software implementationTesting and QA control of SmartPhone HardwareDebugging and repairing problem hardwareDatabase Maintenance Warehouse and Inventory Management

Bachelor'S Degree

Team Leadership

Six Sigma Projects And Project Teams

Introduction To Six Sigma For Champions

Education record

Billing Systems Configuration

High School Certificate