Daniel Stalter Email & Phone Number

Greater New York City Area

• Lead AV expert for the Global Support team.
• Manage vendors and negotiation for enterprise contracts.
• Collaborate with other IT departments to meet the daily operational needs of a diverse staff.
• Run multiple projects, manage change control, and coordinate user trainings in parallel.

Greater New York City Area

• Oversee the support and maintenance of Audio Video infrastructure in the NY Office.
• Travel to support meetings and events at a variety of locations around the world.
• Identify and analyze technical issues, then implement both short and long-term solutions.
• Maintain healthy working relationships with staff in a variety of roles across our global network.

Greater New York City Area

• Worked as a part of the Events Team to support video conferences and high-profile events.
• Responded to trouble tickets, imaged laptops, setup monitors, and troubleshoot printers.
• Ran group trainings and work 1:1 with staff to improve technical confidence across the organization.
• Created and updated internal and external facing Knowledge Base articles for both IT agents and users.

Greater New York City Area

• Wrote and and Self-Published the webcomic series Dream Crasher with Artist/Co-Founder Reed Olsen.
• Ran a successful Kickstarter to bring the first issue of Dream Crasher in March 2016.
• Ran a second successful Kickstarter campaign to print the first collected volume of Dream Crasher in September 2017.
• Have tabled at numerous comic conventions around the North-Eastern United States throughout 2016-2019, including New York Comic Con.

Greater New York City Area

• Set up video conferencing and presentations for staff and senior management on a daily basis.
• Performed routine maintenance for more than twenty conference rooms across the hospital.
• Worked with Mac and PC presentations and wireless microphone setups for large conferences.
• Utilized Cisco's Telepresence Management to control remote sites in multipoint video conference.

Albany, New York Area

• Edited and archived videos and podcasts under strict deadlines for multiple clients.
• Assisted in conference room installation, crimping and running cables, and rack assembly.
• Built and maintained an organized video archive database from scratch.
• Set up and executed live video mixing for government meetings and live surgical cases.
• Tested and helped program Polycom Sound Structure's for clients and test new MCU's.

Oneonta, NY

• Assisted faculty, staff, and students in computer troubleshooting.
• Maintained support call records in the department's online database.

Bachelor Of Science, Mass Communication/Media Studies, Film, Theater

Activities and Societies: Poetry Slam Association, Big O Poetry Slam, Information Technology Help Desk, Documentary Studies.

High School Diploma, Art/Art Studies, General

Activities and Societies: Saratoga Rowing Association, Caffe Lena Volunteer.