Daniel Stiker, Mpa Email & Phone Number

Millvale, Pennsylvania, Us

-Strategic direction for the organization and direct contact for fiscally sponsored projects-Manage 50+ grants and over 1 million dollars-Provide risk mitigation, life coaching, strategic direction, and nonprofit organizational consulting-Procure tech products, office equipment, and supplies-Conduct bookkeeping (Quickbooks), budget forecasting, and loan processing-Lead office operations including payroll, funding streams, and technology-Manage Special Projects including data integration project-Increased program revenue to 1.2 million dollars-Helped scale the organization and programs; went from all-volunteer to current 5 person staff

Pittsburgh, Pennsylvania, Us

-Organize and lead a festival of performing arts in Pittsburgh. -With an attendance of over 900 people, in 3 days we help 20+ different companies produce 66 performances. -Coordinated with local government officials and staff, business leaders, and venues to produce the festival.- Versed in crisis communication

Nashville, Tn, Us

-Provided technical product support to 50+ sites-Installed systems and software on-site-Facilitated and created webinar trainings-Administered Salesforce for Customer Support

Pittsburgh, Pa, Us

-Taught and developed 3-credit courses in Written Professional Communications and Grant and Proposal Writing for the English Department

Pittsburgh, Pa, Us

-Conducted topic research for public service announcements-Acted on behalf of the City at ADA related meetings and events-Partnered with local architects to assist businesses in ADA compliance

Pittsburgh, Pennsylvania, Us

-Created, maintained, and updated databases-Developed reports for studies, accreditation, and management-Provided support to 80+ staff-Helped to organized the annual Heart Picnic; 200+ children and families attended

-Directed all functions for talent acquisition, employee relations, performance management, policy development and compliance.-Strategically changed the original business plan by shifting products to a more mainstream audience providing an increased business segment.-Expanded the business from an online operation by marketing products to brick and mortar boutique operations for increased market share and visibility.

-Reviewed employee and customer conversations as basis for training and continuous improvement of processes.-Utilized a management style requiring high accountability while providing a relaxed atmosphere, mentoring and recognition for accomplishments.-Developed a cost effective incentive program for staff members resulting in 90% first month customer retention and 60% retention thereafter.-Provided strategic and day-to-day oversight for a team of 12 customer service representatives.-Managed the Customer Service operations for a start-up dot com providing home delivery for rental and sale of videos/games/game systems along with food and beverages for home entertainment.-Regularly monitored call activity ensuring call metrics were being maintained.

Pittsburgh, Pa, Us

-Hired, trained, and supervised department of 10.-Setup film previews, contracted schedules and reported earnings and attendance to film distributors.-Saved the OMNIMAX $30,000/per year by advocating for a new reel-to-reel system.

Mpa, Public And Nonprofit Management

Ba- Public Service And A Certificate In Public And Profesional Writing, Nonprofit Management, Public Policy, Grantwriting, Public And Professional Writing

Certificate In End User Support, Economics, Programming, Office Productivity, Web Development, Networking