Daniel Coffey

Daniel Coffey Email and Phone Number

Principal Technical Engagement Manager @ EvolutionIQ
Texas, United States
Daniel Coffey's Location
Dallas-Fort Worth Metroplex, United States, United States
About Daniel Coffey

A seasoned Director catering to Fortune 500 companies across various industries, scaling and improving client service operations while fostering a trust-based culture rooted in servant leadership and a systems-thinking approach to fuel out-of-the-box ideation and drive organizational success. 10+ years of leadership overseeing and developing 100+ person organizations; responsible for developing and implementing strategies to improve organizational throughput, reduce operational expenditure, and increase market share.

Daniel Coffey's Current Company Details
EvolutionIQ

Evolutioniq

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Principal Technical Engagement Manager
Texas, United States
Daniel Coffey Work Experience Details
  • Evolutioniq
    Principal Technical Engagement Manager
    Evolutioniq
    Texas, United States
  • Evolutioniq
    Sr. Technical Engagement Manager
    Evolutioniq Nov 2023 - Present
    New York, New York, Us
    EvolutionIQ is a leader in revolutionizing the disability industry with emerging technology. Our mission is to empower insurance providers to work the right claim at the right time through AI-powered claims guidance. Ultimately allowing them to manage disability claims more efficiently, reduce operational costs, and improve outcomes for individuals facing disability challenges.
  • Revunit
    Director, Client Experience
    Revunit Jul 2021 - Nov 2023
    Bentonville, Ar, Us
    Managed the adoption and use of custom Supply Chain technology by Fortune 500 companies. Overseeing the strategy, planning, and execution of RevUnit's CX function. * Partnered with account owners in managing stakeholder relationships while identifying opportunities for increased account penetration and revenue growth.* Built a formal framework of standards, processes, procedures, and best practices to govern the CX function * Maintained accountability for meeting targets for quality, margin, budgets, and resource allocation * Oversee vendor performance management, ensuring the satisfaction of contractual commitments * Collaborate with Business Development, Strategy, and Marketing teams to identify GTM opportunities * Manage and expand relationships within key Cloud partnerships, positioning RevUnit as a preferred partner for development and integration opportunities * Developed NHO training and onboarding material
  • 2020 Companies
    National Account Manager, Client Services
    2020 Companies May 2016 - Feb 2021
    Southlake, Texas, Us
    2020 Companies is an outsourced retail sales and marketing company that offers expertise in retail sales, product promotional strategies, brand advocacy, product launch strategy, retail merchandising, experiential marketing, and product training. As a National Account Manager at 2020 Companies, my R&R included developing go-to-market strategies and scaling field marketing teams throughout North America, supporting industry-leading clients such as Bose, Samsung, Sony, and Beats by Dre. Programs entailed overseeing pilots as small as 2-5 Markets and 5-10 FTEs to National scale programs of 75+ FTEs, covering 1100+ retail doors for brand advocacy, merchandising compliance, and execution of experiential B2B/B2C events. • Accountable for account and program(s) P&L, ensuring accuracy for client estimates and invoices; work collaboratively with clients to build out annual scope of work, ensuring clients pay according to MSA/SOWs. • Fostered strong relationships with business heads within the client organization to increase the account revenue within the retail division from $450K to $3.8M within 18 months.• Review visit instructions and execution of all retail projects (WalMart, Best Buy, Target, Costco etc..)• Delivered new hire orientation and onboarding classes – NHO consists of facilitating training on product portfolio, positioning of products, sales enablement, key performance metrics, reporting and analytics • Present executive summaries and reporting of field-level execution to C-Level partners - data consisted of merchandising compliance, revenue sell-thru, merch project completion, budgeted-to-staffed hours, and reporting results by field staff • Top NAM Ranked for Best Buy Preferred Vendor KPIs - 98.4% scheduling compliance (target >95%) and 99.8% LILO 3PL time-clock compliance (target >98%), 92.2% Project Completion Compliance (target >80%). • Awarded 2020 Companies with the prestigious ‘3PL Partner of The Year’ award.
  • 2020 Companies
    Samsung Experiential Marketing Manager
    2020 Companies Mar 2015 - May 2016
    Southlake, Texas, Us
    Supervised a regional team of marketing managers conducting experiential campaigns to support B2B and B2C sales for Samsung, a key client. Trained and coordinated the efforts of teams ranging from two to 30 individuals, conducting practices and emphasizing the unique selling points of Samsung products leading up to the debut of promotional experiences at large events that included Lollapalooza, South by Southwest, and Coachella.• Serve state, regional, and national experiential campaign executions to increase brand awareness, establish a consistent brand image, generate sales opportunities, and build consumer preference.• Preserve expert knowledge of featured products, services, and other program elements.• Foster lasting relationships with consumers to develop and maintain brand loyalty by applying the “non-sales” approach to each consumer engagement.• Increase cumulative percentage change of unique consumer visits, engagements, and/or device interactions at assigned stations over the course of a given activation period.• Accountable for capturing activation metrics, which include, but are not limited to, overall mass impressions, foot traffic, consumer engagement, and device interactions.
  • 2020 Companies
    Samsung Field Sales Manager
    2020 Companies Mar 2014 - Mar 2015
    Southlake, Texas, Us
    Promoted Samsung Mobile products across 60 stores throughout the Dallas/Fort Worth market, training and managing sales teams to maximize product knowledge and brand equity. Certifying over 115 retail associates in Samsung Mobile products, hosting district training events for AT&T, T-Mobile, Verizon, and Best Buy employees.
  • 2020 Companies
    Verizon, Direct Sales Representative
    2020 Companies Nov 2012 - Mar 2014
    Southlake, Texas, Us
    As a Verizon FiOS Sales Representative for 20/20 Companies my duties were to increase the market share for the Verizon FiOS home services by matching the benefits of the FiOS product to each customer and increasing the knowledge of the Verizon product to the consumer base.

Daniel Coffey Education Details

  • The University Of Texas At Dallas
    The University Of Texas At Dallas
    Business Management Information Systems
  • Richland Community College
    Richland Community College
    General

Frequently Asked Questions about Daniel Coffey

What company does Daniel Coffey work for?

Daniel Coffey works for Evolutioniq

What is Daniel Coffey's role at the current company?

Daniel Coffey's current role is Principal Technical Engagement Manager.

What schools did Daniel Coffey attend?

Daniel Coffey attended The University Of Texas At Dallas, Richland Community College.

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