AeroLeads people directory · profile

Daniel Thrall Email & Phone Number

Principal, Customer Experience at Intuit
Location: San Diego, California, United States 11 work roles 3 schools
1 work email found @intuit.com 6 phones found area 574, 520, 802, and 650 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 6 phones

Work email d****@intuit.com
Direct phone (574) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Intuit
Role
Principal, Customer Experience
Location
San Diego, California, United States
Company size
17010 employees

Who is Daniel Thrall? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Daniel Thrall is listed as Principal, Customer Experience at Intuit, a company with 17010 employees, based in San Diego, California, United States. AeroLeads shows a work email signal at intuit.com, phone signal with area code 574, 520, 802, 650, and a matched LinkedIn profile for Daniel Thrall.

Daniel Thrall previously worked as Group Manager, Customer Experience at Intuit and Group Manager, Quality of Service at Intuit. Daniel Thrall holds Master, Business Administration; Management Information Systems from University Of Arizona - Eller College Of Management.

Company email context

Email format at Intuit

This section adds company-level context without repeating Daniel Thrall's masked contact details.

{first}_{last}@intuit.com
89% confidence

AeroLeads found 1 current-domain work email signal for Daniel Thrall. Compare company email patterns before reaching out.

View email format View company profile Management contacts
Profile bio

About Daniel Thrall

Dynamic senior leader with a proven track record of transforming customer experiences through innovative solutions and cross-functional collaboration. Expert in leveraging data-driven insights to drive multi-channel engagement, improve service recovery, and enhance product experiences. Adept at managing high-impact teams and executing strategies that generate substantial revenue and customer experience improvements. Cyclist, reader, and lifelong learner.

Listed skills include Public Speaking, Microsoft Office, Research, Microsoft Excel, and 20 others.

Current workplace

Daniel Thrall's current company

Company context helps verify the profile and gives searchers a useful next step.

Intuit
Intuit
Principal, Customer Experience
San Diego, CA, US
Website
intuit.com
Employees
17010
AeroLeads page
Company profile
View company profile Email format
11 roles

Daniel Thrall work experience

A career timeline built from the work history available for this profile.

Principal, Customer Experience

Intuit

San Diego, CA, US

Group Manager, Customer Experience

Current
Intuit

Mountain View, California, US

  • Lead a team developing and executing personalized, multi-channel, journey orchestrated outreach strategies for TurboTax customers -- Drove the A/B test of targeting ~6M work-in-progress customers with personalized.
  • Identify trends and customer friction points by analyzing VOC and product-usage data -- Design new product and service experiences for customers and experts that address these friction points
  • Partner with marketing, design, PD, PM, finance, and analytics teams to develop new capabilities in service to seamless customer and product experiences-- Capabilities include: contact campaign integration with IVA and.
  • Transformed the TurboTax customer-research program, leading to a 97% reduction in research time: from >30 days to 1 day
  • Co-hosted the TurboTax podcast Friends with Tax Benefits, aimed at demystifying taxes and finances for the masses
Jun 2020 - Present

Group Manager, Quality Of Service

Intuit

Mountain View, California, US

  • Led TurboTax in the transition to Amazon Connect Contact Lens (speech and text analytics), bringing auto-scoring of contacts to 100% of voice and chat interactions, a program that was adopted company wide
  • Led the strategy and execution for TurboTax's Nexidia speech analytics program and Quality of Service Team
  • Drove $2.7M in cost reduction during tax year 2018 across TurboTax ecosystem by decreasing non-talk-time by 5.3%
  • Launched program for automatically scoring every TurboTax call using AI, resulting in improvements of 27 pts in Consistency, 46 pts in Compliance, and 53 pts in Resolution
  • Amplified the skills and effectiveness of direct reports through empowering, evidence-based leadership, resulting in three promotions
Feb 2019 - Jun 2020

Senior Manager Of Care Quality Assurance

Intuit

Mountain View, California, US

  • Led the transition from manual quality evaluations to at-scale, data-based outlier detection and performance management for over 6000 agents.
  • Launched Nexidia speech analytics program in TurboTax, enabling analysis of more than 400 million minutes of annual calls for insights and efficiencies
  • Developed and launched cross-functional customer outreach to mitigate or eliminate the impact of product defects, reaching millions of customers during Tax Year 2017 and 2018 and mitigating thousands of customer contacts
Feb 2016 - Feb 2019

Senior Director Of Community Care

Powerschool Group Llc (Formerly Haiku Learning)

Folsom, CA, US

  • Led the strategic transition from direct support to self-support for over 2,000,000 “freemium” customers
  • Streamlined cross-functional processes, increasing support efficiencies by 40%
  • Developed and lead professional development sessions for supervisors and senior leadership to ensure best management practices and alignment of internal systems
Jul 2015 - Feb 2016

Director Of Community Care

Powerschool Group Llc (Formerly Haiku Learning)

Folsom, CA, US

  • Drove strategy and execution of support experiences, resulting in customer satisfaction rating of 98%
  • Developed online training curriculum for new hires in Community Care
  • Oversaw relationships with 3rd-party vendors during product integrations
Jun 2013 - Jul 2015

Content Editor

Microsoft

Redmond, Washington, US

Jan 2000 - Jan 2001
Team & coworkers

Colleagues at Intuit

Other employees you can reach at intuit.com. View company contacts for 17010 employees →

SG Soleil Grant Soleil Grant Colleague at IntuitGreater Los Angeles, California, United States, United States View → TH Teresa Heard Teresa Heard Colleague at IntuitMobile, Alabama, United States, United States View → PH Pablo Hernan Schmid Pablo Hernan Schmid Colleague at IntuitSan Francisco Bay Area, United States, United States View → KB Kelsie Bishop Kelsie Bishop Colleague at IntuitSan Diego, California, United States, United States View → NS Nathan Shupe Nathan Shupe Colleague at IntuitGreater Indianapolis, United States View → JP Jasmiah Paige Jasmiah Paige Colleague at IntuitElizabeth, New Jersey, United States, United States View → BS Bill Schonk Bill Schonk Colleague at IntuitOrlando, Florida, United States, United States View → DB Dane Burkland Dane Burkland Colleague at IntuitSan Diego, California, United States, United States View → MG Maribel Garcia Maribel Garcia Colleague at IntuitSan Bernardino, California, United States, United States View → RC Rami Cohen Rami Cohen Colleague at IntuitIsrael, Israel View →
3 education records

Daniel Thrall education

Master, Business Administration; Management Information Systems

University Of Arizona - Eller College Of Management

Master Of Arts, Teaching

The Evergreen State College

Bachelor Of Liberal Arts, English

The Evergreen State College
FAQ

Frequently asked questions about Daniel Thrall

Quick answers generated from the profile data available on this page.

What company does Daniel Thrall work for?

Daniel Thrall works for Intuit.

What is Daniel Thrall's role at Intuit?

Daniel Thrall is listed as Principal, Customer Experience at Intuit.

What is Daniel Thrall's email address?

AeroLeads has found 1 work email signal at @intuit.com for Daniel Thrall at Intuit.

What is Daniel Thrall's phone number?

AeroLeads has found 6 phone signal(s) with area code 574, 520, 802, 650 for Daniel Thrall at Intuit.

Where is Daniel Thrall based?

Daniel Thrall is based in San Diego, California, United States while working with Intuit.

What companies has Daniel Thrall worked for?

Daniel Thrall has worked for Intuit, Powerschool Group Llc (Formerly Haiku Learning), Marana Unified School District, and Microsoft.

Who are Daniel Thrall's colleagues at Intuit?

Daniel Thrall's colleagues at Intuit include Soleil Grant, Teresa Heard, Pablo Hernan Schmid, Kelsie Bishop, and Nathan Shupe.

How can I contact Daniel Thrall?

You can use AeroLeads to view verified contact signals for Daniel Thrall at Intuit, including work email, phone, and LinkedIn data when available.

What schools did Daniel Thrall attend?

Daniel Thrall holds Master, Business Administration; Management Information Systems from University Of Arizona - Eller College Of Management.

What skills is Daniel Thrall known for?

Daniel Thrall is listed with skills including Public Speaking, Microsoft Office, Research, Microsoft Excel, Teaching, Social Media, Microsoft Word, and Team Building.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.