Dan Kelly Email & Phone Number

Auckland, NZ

Auckland, New Zealand

As Chief Customer Officer I led the organisational development of product and marketing. My role focused on championing customer advocacy, driving growth, and enhancing brand loyalty in a fast evolving market. Overseeing 5 products, and marketing, I guided Sky through key shifts in consumer demands while optimising operations and fostering team.

Auckland, New Zealand

A secondment role held in conjunction with Head of Broadband, this role was to provide leadership to a newly formed agile squad. An experiment in potential agile frameworks, under my leadership saw the consolidation of Sky TV initiatives with a single prioritisation framework and delivery. It successfully demonstrated the potential of agile, bringing.

Auckland, New Zealand

Sky was building a broadband product providing a relevant adjacent service to customers as well as creating a new revenue stream. Although well progressed, a leader was required to provide organisational and team leadership and strategic and commercial direction through the critical delivery phase and on to a viable operational product. I was approached.

Sydney, New South Wales, Australia

KEY RESPONSIBILITIESMember of the Retail Senior Leadership team, reporting to the Retail Chief Executive.Lead the Commander Small Business Product and Marketing and Retail Devices teamCreate and execute Small Business Product and Marketing plans and device roadmaps.Accountable for the Commander P&L, associated Marketing budget and devices CAPEX.

Melbourne, Australia

KEY RESPONSIBILITIESDevelop product and pricing strategies to support the Consumer leadership team’s customer growth strategy.Provide consultancy to Product Mangers on product plans and product development.Identify and communicate product requirements for new IT system implementations.Transitioned to a broader strategy and leadership role focused on.

Sydney, Australia

KEY RESPONSIBILITIESLead the TV & Content Product Marketing team as a Senior Leader of the TV & Content team with 13 direct and indirect reports covering marketing, product, advertising and social responsibilities. Manage a wide portfolio of entertainment products and partnerships along with Optus’ content social media function and Optus Sport advertising.

Sydney, Australia

KEY RESPONSIBILITIESLead the Prepaid Product Management team of 4 Senior Product ManagersSetting the strategy and managing the P&L of the Prepaid portfolio including partner Boost.

Sydney, Australia

KEY RESPONSIBILITIESLead cross functional teams across Telstra including cross company program leadership with an immediate team of 2 General Managers and 15 indirect reportsFocus on network growth, building and launching integrated mobility and fixed products, product managementSet and execute strategic direction of Telstra's unique integrated Wi-Fi.

Sydney, Australia

KEY RESPONSIBILITIESLaunch Telstra’s #1 market differentiator, Telstra Air by changing the way Australian’s see Wi-Fi networksCreate Australia’s largest Wi-Fi network offering unique connectivity and value.Lead product team of 3 Senior Product Managers & 2 Product Specialists, responsible for designing, building and integrating Telstra Air into mobility.

Sydney Area, Australia

KEY RESPONSIBILITIESLead team of 5 Senior Product Managers & 1 Product Specialist responsible for design, build and delivery of consumer broadband products.Deliver bundle propositions to increase bundle penetration amongst broadband customers.Manage +$1b P&L and $5m capital and operating expense budgets.Support TV Media team to increase market penetration.

Sydney, Australia

KEY RESPONSIBILITIESCreate and deliver highly differentiated bundle propositions and plans that including innovative T-Hub and T-Box products along with Telstra’s breadth of entertainment offerings.Lead a team of senior product marketers responsible for the design, build and launch of consumer bundle plans and offers.Grow consumer bundle SIOs, revenues and.

Sydney, Australia

KEY RESPONSIBILITIESDevelop and execute Telstra’s digital home strategy and program of work.Lead Product Marketing and go-to-market for the launch of Telstra T-Box.Lead the launch of Telstra’s consumer premium home services product.Lead small team including a Senior Marketing Specialist and a Marketing Graduate as well as providing subject matter expertise.

Sydney, Australia

KEY RESPONSIBILITIESDrive customer and category insight to define value propositions and offersProvide cross functional leadership for ‘Foxtel from Telstra’ to achieve customer and revenue growth.Create and execute Foxtel from Telstra acquisition plan and lead the development of program of work with ITKEY ACHIEVEMENTSGo-to-market lead for FOXTEL product.

Sydney, Australia

KEY RESPONSIBILITIESCreate and execute customer experience plan for consumer ‘family’ segment and Foxtel product category across all customer segments.Design and execute designed experience, created strategies to improve satisfaction and loyalty and monitored and measured against plans.Telstra program lead for Foxtel IT transformation project and.

Auckland, New Zealand

KEY RESPONSIBILITIESCreate and implement channel strategies to enhance brand and customer experience across digital, branch, ATMs and phone banking channels.Online marketing lead maximising digital opportunities across product launches and campaigns.Manage advertising agency relationships for digital strategy, campaigns and reporting.KEY.

Auckland, New Zealand

KEY RESPONSABILITIES Manage advertising and media agency relationships for the delivery of digital strategy and advertising plans though the marketing funnel.Increase adoption of digital media and email marketing amongst marketing managers,Provided internal consultancy on the development and execution of digital campaigns.KEY ACHIEVEMENTSBuilt and executed.

Wellington, New Zealand

Wellington, New Zealand

Auckland, New Zealand

Bbus, Marketing & Human Resources

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