Daniel Tomkins Email & Phone Number

London, United Kingdom, Essex

At HooWood, our primary objective is to assist burgeoning organizations in crafting a prosperous vision for the future. While overseeing the IT integration of various, at times international, acquisitions involving Morgan Brookes and Canburg it became evident that there was a discernible gap in the technology market for delivering a more personalized and professional level of IT support. Our innovative IT/Comms solution is intricately designed to align with your core business requirements. Following a complimentary consultation, we collaboratively construct a tailored strategy within your organization, whether it's a new business or a home setup. Subsequently, we devise an IT solution that harmonizes with your business model, fostering growth and enhancing company profitability. Additionally, we extend our expertise to subcontract printer/photocopier services, Moreover, our portfolio extends to Professional Managed Print Services, encompassing a diverse array of machines from various manufacturers, showcasing our comprehensive expertise in this field. Crucially, we maintain impartiality between dealers, delivering our services as if we were an integral part of their team.At HooWood, we stand ready to help you address the challenges posed by the ever-evolving and competitive realm of technology. The question is simple: "HooWood you choose? to support your business in navigating this dynamic landscape" The answer is clear—choose us.

Managed day-to-day IT operations, addressing user management, troubleshooting, and providing assistance and guidance. Oversaw the maintenance of desktop applications, networks, email, and domain functions. Provided support for Citrix presentation server, created remote locations and satellite offices, managed IT security and telecommunications, and ensured data transfer preservation and restoration.Possess extensive expertise in Microsoft Windows Server versions (2003, 2008R2, 2012R2), BES/Active Sync, Microsoft Exchange (2007/2010), wired and wireless networking, desktop and server hardware support, antivirus solutions, and remote support. Implemented a comprehensive disaster recovery policy with backups, encompassing telephone systems.Proficient in the use of various Microsoft products, including Windows 7 and 8.1, Visio, and all Office applications. Specialized in domains, WAN, and infrastructure design, offering first-line telephone support. Demonstrated exceptional fault-finding and troubleshooting skills, particularly in TCP/IP, DHCP, DNS, server management, Exchange, Active Directory, MPLS, VOIP implementation (Cisco, Broadsoft platform, Broadworks trained), ESXi VMWare, desktop support, BlackBerry Enterprise Server, Symantec Backup Exec, and the use and repair of large office equipment. Skilled in interpreting wiring diagrams for effective fault diagnosis.