Daniel Trnka Email & Phone Number

Los Angeles, California, Us

Manage new software and infrastructure deployment projects of Dynamic DSM, an industry-leading demand-side and energy efficiency project management suite for utility companies powered by Microsoft Dynamics 365. Manage IT Service Management processes using ITIL v3 methodology and Business Relationship Management for established customers.

Responsible for defining and implementing the operational, marketing, and financial strategies for the company. Year 2015 focused on automation and increasing the value of the company's Hostal Balearic brand. It included a revised definition of its target market and a repositioning of its value proposition to align it with opportunities. A new marketing message and an updated advertising campaign communicated the message to current and prospective customers. On the operations side, the strategy included increasing the number of distribution channels in order to reach out to more customers and the implementation of an automated channel and inventory management system to improve the efficiency of the back-end processes. In the twelve months ending in April 2016, the occupancy rate averaged over 90%. In comparison, the European average occupancy rate is 68.8%. From a customer perspective, Hostal Balearic rose to the number 1 spot for places recommended on TripAdvisor in the local market, up from 6th place at the beginning of 2015. On booking.com, the hotel's 24-month rating average increased to 8.0 from 7.7 at the beginning of 2015 with a short term average of 8.3. Also, the hotel was awarded the TripAdvisor Certificate of Excellence for 2015 and was featured in the July edition of MixMag, the World's largest magazine dedicated to electronic and dance music, as one of the top 10 hotels on Ibiza for travelers looking for value. Finally, the Trivago Rating Index (TRI), one of the travel industry's most comprehensive measure of customer satisfaction, ranked Hostal Balearic in the top 10% in Spain and top 13% in the World.All of this contributed to a revenue growth of 50.4% over the previous year and an increase in stockholder value of 92%. Additional growth of 18% is expected in 2016 with the revision of the pricing structure and the addition of services.

Lausanne, Ch

SICPA is the worldwide leader of security inks for currencies and sensitive documents, including U.S. Dollars and passports. According to the Counterfeiting Intelligence Bureau's International Anti-Counterfeiting Directory, SICPA provides more than 85% of the world's currency inks. The company is also the world leader for secure traceability of products subject to excise taxes, such as alcohol, tobacco, and regulated products. SICPA has offices and manufacturing sites in 30 countries. Responsible for managing global technical operations involved in the deployment, maintenance and support of government security solutions and in the development of related processes in compliance with best practices, ITIL v3, and ISO (9000, 14000, 20000) standards. Development of the support model, roles and responsibilities, budget, job descriptions, and hiring strategy for the staff involved in supporting the solution globally and in local business units. Alignment of operations with strategic objectives and development of a collaborative culture that facilitates integration and knowledge-sharing among geographically distributed and multi-cultural teams. Driving continuous improvement initiatives in key areas such as cross-functional integration, knowledge-sharing, process efficiency, risk management, budgeting and scheduling, capacity planning and resource management. Development, implementation, and support of intelligence solutions designed to help governments fight fraud and counterfeiting of alcohol, tobacco, pharmaceuticals, and other regulated products. Consulting with governments to identify and solve specific problems related to illicit trade and designing intelligence solutions that allow them to improve the efficiency of their operations.

Houston, Texas, Us

Led the turnaround of a large software development initiative years behind schedule and millions of dollars over budget; completed seven months after initial acquisition with firm control over future expenses. Managed in-house and off-shore development teams for the development of a wide range of document imaging solutions as a part of the corporation’s green initiative focused on reducing the production of more than 40 million annual prints. Created new income streams for processing foreclosures electronically worth a total of $6 million dollars per year in additional revenue through data integrations with key business partners.

Toronto, On, Ca

Responsible for the core software architecture and API of the 3000Xtra Market Suite (now EIKON), the world’s top financial market analysis software package, with annual revenues in excess of $1.4B, and deployed in more than 100,000 financial institutions and businesses worldwide. Authored an algorithm to identify the asset class of any traded financial instrument almost immediately; this functionality which provided significant value for the customers was a strong differentiating factor and became the centerpiece of the marketing campaign for version 4.5 of the software. Reduced maintenance costs of the solution by several millions of dollars by creating XMS Sync, an automatic software update that successfully met stringent international banking security standards and allowed unattended updates of the software.

Houston, Texas, Us

Built a technical support organization, instilled a culture of customer service, and led a team of 25 employees in supporting day-to-day activities of more than 1,500 users across 65 branches. Significantly reduced operating expenses by reengineering the wide-area network using new technologies while introducing fail-over redundancy and increasing bandwidth. Automated a repetitive job function by developing a bank wire data collection and reconciliation system that freed several full-time employees across the entire organization to focus on more productive tasks. The system has been deployed nationwide and is still in use after fifteen years.

Master Of Business Administration (Mba), Marketing

Innovation Management And Business Development

Bsc, Business, Global Management And International Trade

Aa, Information Technology

Pmp Certificate Program