Leading the consumer solutions organisation in delivering market-leading solutions to existing and prospective clients, including core payments, embedded finance, flexible credentials, data tokens, premium and loyalty services.

Working in partnership with issuers, merchants and fintech partners across Europe to deliver data driven solutions via Visa's loyalty commerce product suite.

Reward operates at the cutting edge of predictive consumer behaviour (big data) and personalised marketing. We connect the UK’s largest network of blue chip retailers to millions of customers by delivering data-driven, targeted offers and unique shopper insight.Founded by Gavin Dein, the team is nearly 100 strong with offices in Central London and Hertfordshire. We’re built by amazing people whose mission is to make the world a better place. Reward has created and operates the Reward Offer Cloud (ROC). The ROC is Europe’s largest Card Linked Offers marketplace platform, that underpins all our partner programmes and uses proprietary technology and predictive consumer behaviour algorithms to give retailers an edge in performance marketing. Over 7m customers from blue chip loyalty programmes including Avios, American Express, British Airways Executive Club, Virgin Atlantic Flying Club, NatWest MyRewards and Quidco are sent personalised offers from 80 of the UK’s leading retailers from Amazon to Waitrose where they can earn more rewards. Over the past 12 months, card-linking has emerged as the killer app in online-to-offline commerce and the Internet of Things in the world due to its ability to deliver superior and demonstrable results in customer acquisition and loyalty.

Design, launch and grow an end to end loyalty programme engaging both new and existing customers. Accountabilities:- Own the customer proposition, increasing customer loyalty & retention- Full P&L accountability for Purehmv across three territories - Build loyalty capabilities encompassing data analytics, ECRM, member rewards & customer service- Lead retail & entertainment partner relationships- Monetise data & insight with leading entertainment partners & selected third partiesAccomplishments-Built customer database of over 4m global members, with 2m in the UK-Loyalty members account for over 30% of retail sales-Received industry recognition as Purehmv awarded Retail Loyalty Programme of the Year for both 2015 & 2016-Reduced ECRM channel costs by 40% whilst increasing the commercial value of the email channel

Lead the sales organisation for Barclaycard's Digital Marketplace, a consumer offers business with the sales division accountable for creating an extensive inventory of commercial partnerships across the retail sector.

Leading a growth and innovation agenda across a broad range of UK partnership opportunities. Areas of focus include loyalty management, data insight, co-branded cards, online and payment mobility.

Responsible for identifying, developing and launching co-branded credit card partnership opportunities in the UK.

As National Account Manager, my role was aimed at driving volume & profitability across a suite of secured lending products from a team of Business Development Managers. In a competitive and volatile market, relationship management was at the heart of this role, with internal & external network development fundamental.

As client manager I managed a number of GE's leading retail relationships including B&Q & Arcadia. Key achievements being driving profitable sales growth, reducing operational costs. Working closely with clients & internal stakeholders to tailor propositions to meet the needs of a changing market place.