Christian Daniel Tuazon Email & Phone Number

I have gained diverse experience in customer service and content moderation roles over the past few years. I began my career as a Customer Service Representative at Concentrix in 2018, where I worked for 3 months on a voice account, honing my communication and problem-solving skills in a fast-paced environment.In July 2019, I transitioned to CCK City Network Inc. as a Proofreader. During my tenure from July 2019 to December 2020, I developed a keen eye for detail and demonstrated strong editing and proofreading abilities. I contributed to maintaining high-quality standards for content by ensuring accuracy, grammar, and formatting.Continuing my career progression, I joined Quantrics Enterprises in January 2021 as a Customer Service Representative. This experience allowed me to further refine my customer service skills, including effective communication, conflict resolution, and empathy. I consistently provided excellent support to customers, resolving their inquiries and ensuring their satisfaction.In June 2021, I joined TaskUs Inc. as a Content Moderator, responsible for reviewing and moderating user-generated content. Recognizing my dedication and expertise, I was promoted to the role of Subject Matter Expert in December 2021. As a Subject Matter Expert, I provided guidance and training to fellow content moderators, ensuring adherence to policies and maintaining a safe and positive online environment.Throughout my career, I have consistently demonstrated strong attention to detail, exceptional customer service skills, and the ability to adapt to new roles and responsibilities. I take pride in my contributions to maintaining high-quality content and providing outstanding support to customers. I continue to excel in my current role as a Subject Matter Expert at TaskUs Inc., leveraging my knowledge and expertise to drive team success and ensure a superior user experience.

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  Technological Institute Of The Philippines

  Computer Engineering